Yesenia Puentes
Wilmington,CA
Summary
Seeking a position in the Medical Field as a Medical Assistant where I can fully utilize my education, training and skills while making a significant contribution to the organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Vista Del Mar Medical
09.2020 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Cashier / Customer Service
Dulceria Candyland
09.2017 - 10.2017
- Balance cash drawer at the end of each shift and handle any evident discrepancies
- Listen to and attempt to resolve customers’ complaints and ensure that any escalated ones are informed to the right department
- Ascertain the cleanliness of the cash counter and surrounding areas
- Responsible for daily stocking of merchandise on displays and inventory
Sales Associate
Marshall’s
03.2017 - 04.2017
- Provides superior customer service
- Handle customer inquiries and complaints
- Appeal to impatient or irritated customers, especially during rush hours
- Manage the register, including all credit card and cash operations
- Ensure a balance of the register at the end of the shift or working period
Education
Medical Assisting Diploma -
UEI College
Gardena, CA01.2020
CPR Certified -
American Heart Association
Los Angeles, CA01.2020
High School Diploma -
Phineas Banning Senior High School
Wilmington, CA01.2016
Skills
- Vital Signs
- 12 Lead EKG’s
- Venipuncture / Injection
- Urinalysis
- Ear Irrigation
- Clinical Procedures and Examination
- Minor Surgical Procedures
- Microsoft Windows
- Microsoft Word
- Typing 40 WPM
- Appointment Scheduling
- Charge Slip / Encounter Forms
- Medical Insurance Forms
- Medisoft
- Medical Billing
- Coding
Certification
- HIPAA
- OSHA
- Injection & Venipuncture
- Medcin
- Medisoft
Timeline
Medical Assistant
Vista Del Mar Medical
09.2020 - Current
Cashier / Customer Service
Dulceria Candyland
09.2017 - 10.2017
Sales Associate
Marshall’s
03.2017 - 04.2017
Medical Assisting Diploma -
UEI College
CPR Certified -
American Heart Association
High School Diploma -
Phineas Banning Senior High School
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