Yesenia Ramirez
Dallas,Tx
Summary
Dedicated and detail-oriented professional with extensive experience in retail management and a strong foundation in phlebotomy. Seeking a position in the medical field where I can utilize my skills and training to contribute to patient care and healthcare services.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Instructional Assistant
Xplore, Northlake Elementary
Dallas, Tx
08.2023 - Current
- Supervised after-school program activities, ensuring a safe and engaging environment for students
- Developed and implemented educational and recreational programs
- Communicated with parents and school staff to address student needs and concerns
Shift Supervisor
CVS Pharmacy
Dallas, Tx
05.2022 - Current
- Oversaw shift operations, ensuring smooth and efficient store functioning
- Managed cash handling, including daily reconciliation and deposits
- Trained and supervised staff, ensuring adherence to company policies and procedures
- Assisted in inventory control and restocking of products
- Provided exceptional customer service, addressing and resolving customer inquiries and concerns
Assistant Store Manager
The Children's Place
Dallas, Tx
11.2017 - 03.2022
- Managed daily store operations, ensuring high levels of customer satisfaction and efficient workflow
- Supervised and trained a team of 15+ employees, fostering a positive and productive work environment
- Handled inventory management, including ordering, stocking, and merchandising
- Implemented sales strategies that increased store revenue by 20% over two years
- Resolved customer complaints and issues promptly and professionally
Education
Phlebotomy Training Course -
Phlebotomy Training Specialists
Richardson, Tx08.2024
High School -
Lake Highlands High School
Dallas, Tx06.2017
Skills
- Phlebotomy techniques and procedures
- Strong leadership and team management
- Excellent customer service and communication
- Inventory management and control
- Problem-solving and conflict resolution
- Time management and organizational skills
Certification
- Certified Phlebotomy Technician (CPT)
- Cardiopulmonary Resuscitation (CPR)
References
- Shirlie Howard, 214-500-2792
- Ricky Lopez, 469-452-990
- Lorrie Ford, 469-685-5030
Timeline
Instructional Assistant
Xplore, Northlake Elementary
08.2023 - Current
Shift Supervisor
CVS Pharmacy
05.2022 - Current
Assistant Store Manager
The Children's Place
11.2017 - 03.2022
Phlebotomy Training Course -
Phlebotomy Training Specialists
High School -
Lake Highlands High School