Yesenia Razo
Modesto,CA
Summary
Dynamic retail sales manager with proven expertise at Ross Dress for Less, excelling in inventory management and customer service. Skilled in maintaining organized stockrooms and enhancing tenant satisfaction as an apartment manager. Bilingual communicator adept at resolving issues and fostering positive relationships, ensuring seamless operations and exceptional service delivery.
Overview
11
11
years of professional experience
Work History
Retail Sales Manager
Ross Dress for Less
Modesto, CA
11.2023 - Current
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Processed returned merchandise according to company policies.
- Assisted in training new employees on proper use of equipment and safety protocols.
- stockroom receiving, storing, and distributing merchandise, ensuring accurate inventory records, and maintaining an organized stockroom.
Apartment Manager
BLR
Modesto, CA
10.2018 - 03.2019
- Developed and enforced policy to ensure tenant satisfaction.
- Conducted on-site inspections of apartments for maintenance and safety issues.
- Maintained accurate records of rent payments, leases, and other documents related to tenants.
- Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
- Organized move-in and move-out procedures for new or departing tenants.
Patient Care Coordinator
Stockton Plastic Surgery
Stockton, Ca
10.2014 - 04.2018
- Prepare exam room; schedule patient appointments; schedule patient surgeries; receive patient payment; fax patient prescriptions.
Education
High School Diploma -
Lincoln High School
Stockton, CAMedical Assisting Certificate -
Maric College
Stockton, CASkills
- Bilingual communication
- Inventory management
- Customer service
- Cash handling
- Organizational skills
- Record keeping
Timeline
Retail Sales Manager
Ross Dress for Less
11.2023 - Current
Apartment Manager
BLR
10.2018 - 03.2019
Patient Care Coordinator
Stockton Plastic Surgery
10.2014 - 04.2018
High School Diploma -
Lincoln High School
Medical Assisting Certificate -
Maric College
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