Yesenia Schutz
St Amant,LA
Summary
Dedicated administrative professional with successful experience in fast-paced settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Clinical Service Representative
Our Lady Of The Lake Regional Medical Center (ER)
06.2019 - Current
- Enhanced patient satisfaction by providing exceptional clinical service and addressing individual needs.
- Facilitated communication between patients, healthcare providers, and administrative staff by maintaining organized documentation of patient interactions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Keep medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Trained new employees on Epic, entering new orders for Stroke and Trauma patients
- Answered multi-line telephone system, provided information and directed calls.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
Unit Clerk
Baton Rouge General Hospital (Same Day Surgery)
10.2018 - 05.2019
- Prepared charts for surgery.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Completed daily charge reconciliation to keep billing current and accurate
- Entering lab orders.
Clerk
St.Elizabeth Hospital
01.2016 - 10.2018
- Provided quality clerical support through data entry, document management for employee health
Education
Medical Coding
River Parishes Community College
Sorrento, LAHigh School Diploma -
LaSalle High School
Miami, FL06.1990
Skills
- HIPAA Compliance Understanding
- Professionalism and Discretion
- Empathy and Compassion
- Telephone Etiquette
- Attention to Detail
- Multitasking Proficiency
Timeline
Clinical Service Representative
Our Lady Of The Lake Regional Medical Center (ER)
06.2019 - Current
Unit Clerk
Baton Rouge General Hospital (Same Day Surgery)
10.2018 - 05.2019
Clerk
St.Elizabeth Hospital
01.2016 - 10.2018
Medical Coding
River Parishes Community College
High School Diploma -
LaSalle High School
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