Yesenia Servin
New Braunfels
Summary
Dynamic retail professional with a proven track record at Ross Dress for Less, excelling in employee training and customer service. Adept at stock replenishment and maintaining merchandising standards, I foster team development and drive sales growth, ensuring exceptional customer satisfaction in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Merchandise Associate
Tjx
New Braunfels
02.2025 - Current
- Communicated and coordinated planogram execution with store management.
- Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
- Processed sales transactions quickly and accurately.
- Greeted store customers, offered assistance, and thanked each for patronage.
Retail Manager
Ross Dress for Less
New Braunfels
08.2021 - 02.2025
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of company policies.
- Coached and developed teams to provide exceptional service and track sales goals.
- Effectively tracked supply inventory and re-orders when needed.
- Maintained store staff by orienting and training employees.
- Maintaining merchandising standards by executing daily, weekly, and monthly floor plan changes.
- Handled customer service issues, ensuring customer satisfaction and loyalty .
- Kept check-out areas clean, organized and well-stocked
- Executed price changes, markdowns, and transfers as directed.
- Assisted in employee recruitment, hiring and interview processes.
Education
High School Diploma -
Canyon High School
New Braunfels, TX09-2021
Skills
- Stock replenishment
- Sales transactions
- Customer assistance
- Employee training
- Store operations
- Time management
Languages
Spanish
Native/ Bilingual
Timeline
Merchandise Associate
Tjx
02.2025 - Current
Retail Manager
Ross Dress for Less
08.2021 - 02.2025
High School Diploma -
Canyon High School