Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yesenia Silva-Chavira

Decatur

Summary

Dedicated manager specializing in customer service and team leadership. Known for effective time management and operational efficiency, contributing to enhanced team productivity during peak hours.

Overview

18
18
years of professional experience

Work History

Manager

McDonald's Fast Food Restaurant
Decatur, GA
03.2008 - Current
  • Supervised daily operations, ensuring efficient workflow and high-quality service standards.
  • Trained and mentored staff on operational procedures and customer service excellence.
  • Implemented inventory management practices to reduce waste and optimize stock levels.
  • Streamlined scheduling processes to enhance team productivity during peak hours.

Cook Manager

Sprigs
Tucker, GA
05.2013 - 09.2023
  • Supervised daily kitchen operations, ensuring compliance with health and safety regulations.
  • Trained and mentored culinary staff in food preparation techniques and service standards.
  • Developed and implemented menu items, enhancing customer satisfaction through innovative dishes.
  • Managed inventory levels, optimizing procurement processes to reduce waste and costs.

Education

High School Diploma -

Preparatoria Juan Sarabia
San Luis Potosi, MX

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Cook Manager

Sprigs
05.2013 - 09.2023

Manager

McDonald's Fast Food Restaurant
03.2008 - Current

High School Diploma -

Preparatoria Juan Sarabia