Yesenia E. Stoddart
Napili-Honokowai,HI
Summary
Plant enthusiast with over four years of diverse experience in customer service, merchandising, and forestry consulting. Adept at plant and tree identification, inventory management, order processing, and GIS mapping, leveraging a deep passion for horticulture and reforestation. Committed to innovative solutions and fostering sustainable practices in plant care and merchandising.
Overview
1
1
Language
2
2
Certifications
7
7
years of professional experience
Work History
Plant Representative
Altman Specialty Plants
Glendora, California
04.2025 - 08.2026
- Designed visual displays following planograms to maximize plant sales at three locations
- Managed live inventory through daily stock rotation and culling.
- Tracked product data using mobile apps for loss prevention.
- Unloaded heavy freight from delivery trucks under tight deadlines.
- Partnered with store managers to secure optimal floor space.
- Maintained display aesthetics by grooming and pricing live goods.
- Operated independently outdoors during high-volume seasonal surges.
- Engaged with customers, answering questions about plant selection and care.
- Managed multiple projects simultaneously while adhering to deadlines.
- Utilized specialized knowledge of botany to diagnose problems related to plant health and growth for customers
Outside Garden Customer Service Associate
Lowes
San Dimas/Mira Loma
04.2024 - 11.2024
- Enhanced customer satisfaction and engagement at the plant nursery by proactively recommending plants to customers, leveraging deep knowledge of plant care and suitability to meet diverse needs, driving sales growth, and fostering a loyal customer base through personalized shopping experiences.
- Receiving orders and processing them into the system, unloading racks of plants, and merchandising tables to make them look appealing for the customer.
- Keeping merchandise organized, ensuring shelves are fully stocked and merchandise is clean, organized, and accessible.
- Provided exceptional customer support, offering expert guidance on plant selection and care, enhancing overall customer satisfaction and repeat business.
Plant Vendor/Merchandiser
Altman Plants Nursery
Lake Matthew, Perris
10.2022 - 10.2023
- Implemented an electronic invoicing system for inventory management, streamlining the billing process to enhance operational efficiency, accelerating payment cycles, and improving inventory accuracy.
- Maintained a pristine and welcoming shopping environment at the plant nursery by diligently cleaning and sweeping around displays, a strategy that not only upheld high standards of store presentation but also safeguarded plant health, thereby significantly enhancing customer shopping experience and contributing to a noticeable increase in repeat business.
- Streamlined track loading processes, maximizing space utilization and preserving plant quality.
- Implemented systematic organization techniques, boasting operational productivity.
- Uphold exceptional store presentation standards, meticulously cleaning and organizing displays. This approach safeguarded plant health and noticeably improved customer experience.
Consulting Utility Forester
CN Utility Consulting
Baldwin Park
11.2021 - 04.2022
- Identified, inspected, and evaluated trees and bush along utility lines to ensure safety and compliance.
- Submitted inspection results to utility clients with remediation recommendations.
- Coordinated services with contractors to trim vegetation growing dangerously near utility lines.
- Conducted comprehensive utility forestry assessments, identifying potential hazards and recommending targeted vegetation management strategies to enhance grid reliability.
Prep Cook/Generalist
Panera Bread
San Dimas
07.2021 - 10.2021
- Accurately measured ingredients and seasonings for recipes, ensuring culinary consistency and quality, which enhanced kitchen efficiency and customer satisfaction.
- Organized workstations and prepped ingredients for efficient food preparation, aligning with recipe requirements to ensure swift, consistent culinary execution, boosting kitchen productivity and dish quality.
- Optimized workstation organization, aligning with recipe requirements to boost productivity.
- Crafted beverages meticulously, elevating customer experience and satisfaction levels.
- Fostered teamwork in a fast-paced environment, contributing to seamless kitchen operations.
- Shared knowledge of seasonal menu items, supporting colleagues in delivering exceptional dining experiences.
Deli Worker/Bakery
Clare's Italian Market
San Gabriel
07.2020 - 07.2021
- Addressed customer queries and made product recommendations, providing personalized service for a largely repeat customer business.
- Partnered with the bakery team to ensure fresh bread supply, enhancing product quality and customer satisfaction while fostering cross-departmental cooperation.
- Optimized order fulfillment process by efficiently weighing, labeling, and packaging products, significantly reducing dispatch times and improving accuracy.
- Meticulously crafted sandwiches for individuals and events, adhering to strict quality standards.
Volunteer Tree Planter
Amigos De Los Rios
Altadena, California
08.2019 - 03.2020
- Planted trees in designated areas following environmental restoration guidelines.
- Utilized hand tools and equipment for effective tree planting and site preparation.
- Performed gardening work, propagation, transplanting, cultivating, trimming, fertilization and pruning.
- Installed tree guards, stakes, and other protective devices as necessary.
- Removed weeds from planting sites before planting activities.
- Identified native species of trees and shrubs in order to plan appropriate plantings.
Education
High School Diploma -
Glendora High School
Glendora, CA05-2019
Some College (No Degree) - Wildland Resources And Forestry
Citrus College
Glendora, CASome College (No Degree) - Horticulture
Mt. San Antonio College
Walnut, CASkills
- Fast learner
- Ability to work well independently and in a team
- Work well under stress
- Visual merchandising
- Inventory management
- Plant and tree care
- Customer engagement
- Data tracking
- Problem solving
- Attention to detail
- Time management
- Plant/Tree identification
- Plant nutrition
- Order processing
Languages
Spanish
Professional
Accomplishments
Representative of the Year
Certification
Plant Nutrition
Timeline
Plant Representative
Altman Specialty Plants
04.2025 - 08.2026
Outside Garden Customer Service Associate
Lowes
04.2024 - 11.2024
Plant Vendor/Merchandiser
Altman Plants Nursery
10.2022 - 10.2023
Consulting Utility Forester
CN Utility Consulting
11.2021 - 04.2022
Prep Cook/Generalist
Panera Bread
07.2021 - 10.2021
Deli Worker/Bakery
Clare's Italian Market
07.2020 - 07.2021
Volunteer Tree Planter
Amigos De Los Rios
08.2019 - 03.2020
High School Diploma -
Glendora High School
Some College (No Degree) - Wildland Resources And Forestry
Citrus College
Some College (No Degree) - Horticulture
Mt. San Antonio College