Yesenia Torres
Bridgeport,CT
Summary
Dynamic and compassionate healthcare professional with extensive experience at Yale New Haven, excelling in direct patient care and vital sign monitoring. Proven ability to collaborate effectively with teams, ensuring optimal patient outcomes. Skilled in phlebotomy and emergency response, committed to delivering exceptional service and enhancing patient care. Future Nurse
Overview
17
17
years of professional experience
1
1
Certification
Work History
PCT
Yale New Haven
03.2025 - Current
- Provided direct patient care, including bathing, grooming, and feeding assistance
- Monitored vital signs and reported any abnormalities to the nursing staff
- Assisted with transferring patients in and out of beds or wheelchairs
- Performed phlebotomy procedures to collect blood samples for laboratory testing
- Prepared and maintained patient rooms by ensuring cleanliness and stocking necessary supplies
- Responded promptly to call lights and requests for assistance from patients
- Provided comfort measures such as positioning pillows, blankets, or adjusting room temperature as needed
ER Technician
Saint Mary Hospital
10.2024 - 03.2025
- Assisted in triaging patients to determine urgency of care needed.
- Administered first aid and basic life support under supervision of medical staff.
- Monitored vital signs and documented patient information accurately.
- Collaborated with healthcare team to ensure efficient patient flow in emergency setting.
- Blood draw, vitals, transport, ekg
Medical Assistant
Connecticut Children’s
05.2023 - 08.2024
- Assisted healthcare professionals with patient examinations and procedures.
- Managed patient records using electronic health record (EHR) systems.
- Scheduled appointments and coordinated follow-ups for patients.
- Collected and processed lab specimens for diagnostic testing.
- Provided direct patient care, including bathing, grooming, and feeding assistance
- Monitored vital signs and reported any abnormalities to the nursing staff
- Assisted with transferring patients in and out of beds or wheelchairs
- Performed phlebotomy procedures to collect blood samples for laboratory testing
- Prepared and maintained patient rooms by ensuring cleanliness and stocking necessary supplies
- Responded promptly to call lights and requests for assistance from patients
- Provided comfort measures such as positioning pillows, blankets, or adjusting room temperature as needed
Medical Assistant
Westport Urgent Care
12.2022 - 04.2023
- Provided patient education on treatment plans and medication usage.
- Maintained cleanliness and organization in clinical workspaces.
- Supported administrative tasks, including insurance verification and billing inquiries.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Vitals, blood draws, ekg, testing
Medical Assistant
Norwalk Community Health Center
06.2022 - 04.2023
- Vitals, ekg, blood draws,
- Communicated effectively with patients to ensure a positive experience during visits.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Administrative Assistant
Bridgeport Housing Authority
06.2017 - 03.2021
- Managed scheduling and calendar coordination for executives, ensuring efficient time utilization.
- Facilitated communication between departments, streamlining information flow and enhancing collaboration.
- Maintained organized filing systems, improving document retrieval and compliance with organizational standards.
- Assisted in preparing reports and presentations, ensuring accuracy and clarity of information presented.
Medical Receptionist/Chiropractic Assistant
Advanced Chiropractic
11.2011 - 07.2013
- Managed patient scheduling, ensuring optimal flow and reduced wait times.
- Implemented electronic health record systems to enhance data accuracy and accessibility.
- Coordinated communication between patients and healthcare providers, improving overall satisfaction.
- Trained new staff on office procedures and software applications to ensure consistency in operations.
- Provide excellent customer service while answering phones, scheduling appointments, processing cash and credit transactions.
- Process patient reports to attorneys and workers' compensation representatives.
- Communicate with other physicians' offices to secure patient records/history etc.
- Develop patient x-rays, set up on electric stem therapy.
Medical Records Clerk
Optimum HealthCare
10.2008 - 06.2011
- Managed patient records, ensuring accuracy and compliance with regulatory standards.
- Implemented electronic health record systems to streamline data retrieval and storage processes.
- Trained staff on medical record protocols, enhancing team efficiency and knowledge retention.
- Conducted regular audits of medical records for completeness and adherence to policy guidelines.
- Oversaw the organization and maintenance of physical and digital patient files for easy access.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Scanned medical records in digital format for easy retrieval and accessibility.
Education
GED -
West Haven Adult Ed
West Haven, CT11-2007
Associate of Science -
Housatonic Community College
Bridgeport, CTAssociate Degree in Nursing - Nursing LPN
Porter And Chester
Bridgeport, CT05-2026
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Phlebotomy
- Procedure assistance
- CPR
- Phlebotomy techniques
- Emergency response preparedness
- Emergency room procedures
Certification
- Certified medical assistant
- Certified BLS ,
Languages
Spanish
Full Professional
Timeline
PCT
Yale New Haven
03.2025 - Current
ER Technician
Saint Mary Hospital
10.2024 - 03.2025
Medical Assistant
Connecticut Children’s
05.2023 - 08.2024
Medical Assistant
Westport Urgent Care
12.2022 - 04.2023
Medical Assistant
Norwalk Community Health Center
06.2022 - 04.2023
Administrative Assistant
Bridgeport Housing Authority
06.2017 - 03.2021
Medical Receptionist/Chiropractic Assistant
Advanced Chiropractic
11.2011 - 07.2013
Medical Records Clerk
Optimum HealthCare
10.2008 - 06.2011
GED -
West Haven Adult Ed
Associate of Science -
Housatonic Community College
Associate Degree in Nursing - Nursing LPN
Porter And Chester
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