Motivated and dependable professional with years of expertise in a fast-paced environment utilizing excellent Human Resources Skills. Highly valued and respected for expertise and keen insight in developing and implementing strategic plans, and obtaining desired results. Proficient in job execution and proven track record of success in compliance, account management, process improvement and leadership.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bilingual Human Resources Specialist
Tindall Corporation
Conley, GA
05.2024 - Current
Serves as first point of contact for routine employee and third-party inquiries.
Assists with the recruiting process, including reviewing applications, interviews, tests, checks references and coordinates the selection process to fill vacant hourly positions.
Plans and conducts new employee orientation to foster positive attitude toward company goals.
Ensures that all new hire paperwork is completed and processed, including supervising the E-Verify and hiring process.
Aids with administering of benefits programs as life, health, dental, disability insurance, pension plans, vacation, sick leave, leave of absence and employee assistance.
Keeps records of participation in benefit plans such as insurance and pension plans. Assists employees with benefit questions and serves as an employee advocate.
Recordkeeping responsibilities and personnel transactions such as hires, promotions, transfers, performance reviews, termination and employee statistics for government reporting.
Checks and updates ISO training records across the division.
Maintains and processes Hourly Payroll and Certified Payroll, as required.
Maintains the Human Resources Information System (HRIS) records.
Documents Human Resources actions by completing forms, weekly and monthly reports, logs, and records.
Explains and interprets policies, procedures, laws and standards.
Mentored junior HR staff, fostering professional growth and enhancing team capabilities in HR practices.
Performs other duties as assigned by manager.
Utilized HRIS tools to maintain accurate employee records, ensuring compliance with legal regulations and organizational policies.
Remote Recruiter
TRC Staffing
Forest Park, GA
08.2022 - 05.2024
Responsible for the retention and increase of business with current customers
Identify company employee requirements and create staffing strategy
Advertise job opportunities across multiple job internet sites such as job boards, career pages, and social platforms
Help the company achieve and exceed gross margin dollar and hours billed as required by the company
Create weekly staffing reports, monitor employee performance, and submit weekly reports to management
Determine staffing shortfalls and report job vacancies and scheduling problems to Manager
Confirm staff details and working hours to ensure accurate employee compensation
Processed criminal background checks as well as drug screenings
Keep our branch and customers updated regarding market trends, recruiting issues, and competitive information, etc.
Handle telephone calls and emails in a timely and professional manner at all times
Complete weekly quality assurance surveys with field staff employees
Bilingual Human Resources Specialist
XPO Logistics
Forest Park, GA
09.2019 - 08.2022
Create onboarding plans and educate newly hired employees on HR policies, internal procedures, and regulations
Ensure top Human Resources performance of company personnel by providing adequate coaching and guidance
Maintain physical and digital files for employees and their documents, benefits, and attendance records
Develop and streamline company policies and procedures, and ensure they are implemented appropriately
Track due date of performance reviews including 30/60/90 days initial reviews
Process and approve all salaried employees, hourly employees, and temporary workers timecards in the company’s Kronos timekeeping system
Collaborate with outside vendors, upper management, and employees to maintain CSR standards conscripted by authorities
Advance time management, critical thinking, decision-making and problem-solving skills
Take appropriate disciplinary action against employees who violate rules and regulations and addressing employee grievances
Coordinate with talent acquisition specialists at corporate office and assist with recruitment tasks as needed
Evaluating employee performance and appraising their pay scale accordingly
Process employee Leave Time and absence reports
Creating a recruitment plan and calendar according to operation and sales projections
Conduct exit interviews, report personnel issues, and resolve personnel matters
Handled internal inquiries, complaints, injuries, and workers compensation
Assist in structuring and organizing training plans and programs for all departments
HUMAN RESOURCES SPECIALIST - BILINGUAL
XPO Logistics
Forest Park, GA
09.2019 - 10.2020
Advised and influenced all levels of management on the aspects of employee management and leadership with a focus on performance management, organizational development, and management effectiveness.
Designed and developed blended learning solutions that achieved the knowledge, skills, and behavioral changes needed to meet business goals.
Provided organizational development and human resources training in diversity, sexual harassment to line staff and management.
Delivered excellent customer service to personnel with new employee orientations, benefits, payroll, retirements, separations, and promotions.
Prepared and reviewed personnel actions to include but not limited to Evaluation Reports; prepared, reviewed, implemented, or disseminated policies.
Rallied a staff of 150 team members to reach established goals, which improved the timeliness and effective processing of personnel actions.
Recruiter & On-Site Supervisor
Automation Personnel Services
Morrow, GA
02.2018 - 09.2019
Managed the hiring process from beginning to end by performing behavioral interviews, utilizing the matrix scoring system and candidate evaluation, negotiated, and extended offers and make sure new hire paperwork was submitted for background check.
Hired and trained all new employees/ verification of prior employment and screenings for all employees.
Established repeat hiring manager relationships while building rapport with entry level to executive candidates and all levels of the client's hiring process.
Prospected candidates, reviewed resumes, conducted phone screens, held in-person interviews, submitted profile summaries to division management, arranged team interviews, summarized feedback loop, and presented offers.
Attended formal and ad-hoc training sessions to understand product and services and visited industry networking events.
Interviewed applicants through telephone and (face-to-face) personal interviews, to determine motivation, interest, effort and ability to qualify for various programs
Recruiter & On-Site Supervisor
Diverse Staffing
East Point, GA
07.2016 - 02.2018
Managed full life cycle recruitment process and partnered with HR Manager and VPs to develop long-term and short-term recruitment strategies.
Worked closely with the Manager of Talent Acquisition on the development of strategies to attract a diverse pool of top-level talent for executive and senior level leadership positions.
Recruited and sourced mid to senior level executives in a variety of disciplines including legal, sales, marketing, business development, financial, manufacturing, and technical candidates.
Developed and managed recruitment/research process for assigned projects and set expectations to client and internal team appropriately.
Wrote job descriptions, pre-screened, and interviewed potential candidates in order to qualify the best quality candidate to present to clients.
Qualified candidates through established recruitment processes that include phone screening, technical and behavioral interviewing techniques, and the use of other assessment tools.
WORKER’S COMPENSATION COORDINATOR (PROMOTION)
Diverse Staffing
East Point, GA
03.2017 - 02.2018
Collaborated with operations to investigate and prevent workplace accidents; targeting high risk job duties, based on injury analysis and statistical reports.
Created and implemented procedural changes to ensure the safety of the employees, such as job rotation, equipment requirements, and updated training based on injury analysis, which led to a reduction in workplace injuries by 18%.
Prepared, managed and tracked Compensation and Benefits department budget costs. Monitored budget variances monthly and initiated budgetary control actions as appropriate.
Handled the expatriate program function through preparation of assignment letters, maintenance of partner related programs/web site functionality, and ongoing follow up of expatriate related programs.
Own and created monthly reports monitoring budget and salary spending, using Microsoft Excel, Access, and PeopleSoft queries to share with Human Capital, senior management, and executive leadership.
Coordinate cross-functionally with Human Capital and Payroll Services to evaluate and administer proposed salary increases and promotions, ensuring adherence to a market-competitive philosophy.
Assisted in quality control inspections to uphold product standards.
Collaborated with team members to enhance productivity and meet deadlines.
Education
High School Diploma -
Faith Academy
Stockbridge, GA
05.2013
Skills
Employee Relations
Hiring & Recruitment
Training & Orientation
Confidential Correspondence
Critical Thinker
Reports/Documentation
Result Execution
Client Relations
Communication Skills
Attention to Detail
Bilingual - English and Spanish
Microsoft Office
Excel Spreadsheets
Smartsheets
SAP Success Factors
HR Management Software
SAP Fieldglass
Vendor Management System
EEmpACT Staffing Software
Workday Software
ADP HR Management Software
Kronos Time Management System
Workday Management System
Problem Solving
Technical Support
Time Management
Process Improvement
Leadership
Certification
aPHR - Associate Professional in Human Resources, HRCI, Certified from 01/30/2026 through 09/30/2029
CPR - Adult & Pediatric First Aid/CPR/AED Certified from 03/26/2026 through 03/26/2028
Bilingual - Human Resources Coordinator/Administrative Assistant at MBC Staffing/Lippert Components LCIBilingual - Human Resources Coordinator/Administrative Assistant at MBC Staffing/Lippert Components LCI
Human Resources Specialist Human Resources Manager at Federal Emergency Management Agency, FEMAHuman Resources Specialist Human Resources Manager at Federal Emergency Management Agency, FEMA