Professional with solid background in child care, prepared to excel in this role. Demonstrates strong team collaboration, adaptability, and reliability. Skilled in child development, safety protocols, and activity planning. Known for effective communication and creating nurturing environment.
Overview
4
4
years of professional experience
Work History
Front Desk Agent
Woodspring Suites
03.2024 - Current
Managed guest check-ins and check-outs efficiently
Responded to guest inquiries and resolved issues promptly
Handled reservations, cancellations, and room assignments
Maintained accurate records and managed cash transactions
Managed linen inventory, including sorting, washing, folding, and restocking
Childcare Specialist
YMCA Afterschool Program at Miami Heights Elementary
08.2022 - 03.2024
Supervised and engaged with children in a safe, nurturing environment, ensuring their emotional and physical wellbeing
Developed and implemented age-appropriate activities and educational programs to foster learning and personal growth
Collaborated with staff and parents to communicate children's progress and address any concerns effectively
Led outdoor play and recreational activities, facilitating games and assisting with homework to promote physical fitness and academic support
Assisted in managing behavioral challenges using positive reinforcement strategies to encourage respectful interactions
Crew Member
McDonald's
03.2021 - 08.2022
Delivered excellent customer service in a fast-paced environment
Managed cash register transactions with accuracy and efficiency
Maintained a clean and organized work area, ensuring compliance with health and safety standards
Quickly resolved customer issues to ensure satisfaction
Assisted in training new employees and improving team performance
Education
High School Diploma -
Miami Southridge Senior High School
Miami, FL
05-2022
Skills
Customer Service
Child Supervision and Safety
Problem-solving
Activity Planning and Facilitation
Time Management
Cash Handling
Team Collaboration
Guest Services
Timeline
Front Desk Agent
Woodspring Suites
03.2024 - Current
Childcare Specialist
YMCA Afterschool Program at Miami Heights Elementary