Yeshash Adnew
Alexandria,VA
Summary
Experienced Waitress with ten years of restaurant experience. Skilled in customer service, team collaboration, and problem solving. committed to providing excellent service and a positive dining experience
Overview
10
10
years of professional experience
Work History
Waitress
Concession International
10.2014 - Current
- Assisted guests with menu choices in an informative and helpful fashion.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods .
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
- Answered questions about menu selection and made recommendations when requested.
- Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Regularly checked on guests to ensure satisfaction with each food course and beverage.
- Manage closing duties, including restocking items and reconciliation of the cash drawer.
- Promptly and consistently reset tables with spotless service ware
- high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Seated customers, took there order and delivered food, alcohol and beverage accurately, officiently. and with friendly attitude
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Prepared custom
Education
High School Diploma -
Bole High School Addis Ababa Ethiopia
Addis Ababa Ethiopia06.2005
Skills
- Strong multitasking -Expert
- Greeting guests- Expert
- Team Collaboration - Expert
- Customer service -Expert
- Time Management - Expert
- Excellent Memory -Expert
- Energetic work attitude -Expert
- Fast learner - Expert
- Careful and active listener - Expert
Timeline
Waitress
Concession International
10.2014 - Current
High School Diploma -
Bole High School Addis Ababa Ethiopia
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