Yesica Cruz Fernandez
Shift Supervisor
Wantagh,NY
Languages
Spanish
English
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Kentucky Fried Chicken
Wantagh, NY
09.2019 - Current
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Food Preparation Worker
Kentucky Fried Chicken
Wantagh, NY
01.2018 - 08.2019
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Education
Roosevelt High School
Roosevelt, NY06.2020
Skills
- Organizing shifts schedules for team members
- Bank deposit preparation
- Costumer service skills
- Strong problem solving skills
- Training new and current team members on task
- Balancing cash drawers and preparing cash deposits
- Assigning duties to specific employees based on role and skills
Timeline
Shift Supervisor
Kentucky Fried Chicken
09.2019 - Current
Food Preparation Worker
Kentucky Fried Chicken
01.2018 - 08.2019
Roosevelt High School
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