Yesica Estrada De Espinoza
Apache Junction,AZ
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
10
10
years of professional experience
Work History
Cashier
Jack In The Box
11.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
Cashier
Filiberto's Mexican Food
01.2023 - 10.2023
- Kept restaurant clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted in food preparation when needed.
Cashier
Erickberto's Mexican Food
01.2021 - 07.2021
- Kept restaurant clean and organized by performing daily maintenance tasks.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Assisted in food preparation when needed.
Team Leader
Jack In The Box
03.2020 - 01.2021
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Mentored and guided employees to foster proper completion of assigned duties.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Tallied cash drawer at beginning and end of each work shift.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Asssisted in all positions when needed; fryer, cook, and grill.
Cashier
Filiberto's Mexican Food
09.2017 - 03.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card and check transactions to complete customer purchases.
- Assisted in preparation and assisted in the back.
Cashier
Filiberto's Mexican Food
05.2016 - 09.2017
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register to record transactions accurately and efficiently.
- Clean thoroughly the restaurant inside and out.
- Food preparation that was needed throughout the day.
Customer Service Representative
Oasis Insurance
01.2015 - 05.2016
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Assistant Manager
Filiberto's Mexican Food
06.2013 - 03.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Assistecd in the kitchen when needed.
Education
No Degree - Medical Assisting
Central Arizona College
Apache Junction, AZHigh School Diploma -
Skyline High School
Mesa, AZ05.2013
Skills
- Payment Processing
- Cash Handling
- Customer Assistance
- Merchandise Restocking
- Cleaning and Sanitizing
- Time Management Skills
- Bilingual
- Multitasker
- Easy to get along with
- Quick learner
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Jack In The Box
11.2023 - Current
Cashier
Filiberto's Mexican Food
01.2023 - 10.2023
Cashier
Erickberto's Mexican Food
01.2021 - 07.2021
Team Leader
Jack In The Box
03.2020 - 01.2021
Cashier
Filiberto's Mexican Food
09.2017 - 03.2020
Cashier
Filiberto's Mexican Food
05.2016 - 09.2017
Customer Service Representative
Oasis Insurance
01.2015 - 05.2016
Assistant Manager
Filiberto's Mexican Food
06.2013 - 03.2015
No Degree - Medical Assisting
Central Arizona College
High School Diploma -
Skyline High School
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