Yesica Rivera
Brentwood,NY
Summary
Dedicated administrative professional skilled in optimizing front desk operations and supporting legal teams. Proven track record in managing appointments, organizing case files, and maintaining meticulous records, all aimed at fostering positive client experiences and ensuring seamless office functionality.
Overview
6
6
years of professional experience
Work History
Legal Assistant
The Law Offices of Geoffrey T. Mott, P.C.
Woodbury, New York
04.2026 - Current
- Drafted legal documents and correspondence for attorney review.
- Organized case files and maintained accurate record-keeping systems.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Scanned physical documents into electronic format for storage in a secure database system.
- Filed clients' legal documents in relevant courts for processing.
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
Receptionist
Frederick A Whitman CPAS
Commack, New York
04.2024 - 04.2025
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Compiled data from various sources into organized reports for management review.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted clients and visitors warmly to create a welcoming environment.
Restaurant Hostess
BESITO
West Islip, New York
04.2022 - 04.2024
- Assigned seating based on customer preferences to optimize dining experience.
- Managed reservations, waitlists, and special requests for large parties.
- Maintained cleanliness standards in dining area, ensuring a welcoming atmosphere for guests.
- Refilled beverages and cleared plates to enhance service efficiency.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
Cashier
Kohls Department Store
Commack, New York
10.2021 - 04.2022
- Balanced daily transactions on a computerized point-of-sale system.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed returns and exchanges of merchandise in accordance with store policies.
Restaurant Hostess
Linwood Restaurant and Cocktail
Bay Shore, New York
04.2020 - 10.2021
- Greeted customers and escorted them to their tables.
- Greeted guests and sat customers at tables or in waiting areas.
- Coordinated seating arrangements to align with customer preferences and restaurant policies, enhancing overall dining experience.
- Managed incoming calls with professional greeting, providing detailed information about menu items and services to support customer inquiries.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Assisted servers by refilling beverages and clearing plates from tables.
- Executed daily side work tasks, including rolling silverware and folding napkins, to maintain optimal restaurant readiness and efficiency.
Education
Bachelor of Science - Criminal Justice
SUNY, Farmingdale
Farmingdale, NY05-2026
Associate of Science -
Suffolk County Community College
Selden, NY05-2024
Skills
- Legal research
- Document drafting
- File organization
- Microsoft Office
- Time management
- Customer service
- File organization
Languages
- English, Professional
- Spanish, Professional
Timeline
Legal Assistant
The Law Offices of Geoffrey T. Mott, P.C.
04.2026 - Current
Receptionist
Frederick A Whitman CPAS
04.2024 - 04.2025
Restaurant Hostess
BESITO
04.2022 - 04.2024
Cashier
Kohls Department Store
10.2021 - 04.2022
Restaurant Hostess
Linwood Restaurant and Cocktail
04.2020 - 10.2021
Bachelor of Science - Criminal Justice
SUNY, Farmingdale
Associate of Science -
Suffolk County Community College