Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yesika Luna

Houston

Summary

Dynamic individual experienced in the hospitality industry, skilled in coordinating smooth dining operations and providing exceptional customer service. Proven ability to manage time effectively and support team efforts to enhance guest experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Hostess

Sugar Factory
Houston
06.2025 - Current
  • Greeted and seated guests promptly upon arrival.
  • Answered phone inquiries to schedule and confirm reservations, and respond to service questions.
  • Assisted servers in bussing tables when needed during busy periods.

Pastry Chef

Sugar Factory
Houston
09.2024 - Current
  • Maintained cleanliness and organization in the pastry kitchen area.
  • Crafted intricate pastries and desserts from the menu.
  • Assisted in coordinating seasonal menu changes and promotional events.

Cashier

Sellers Bros
Houston
06.2021 - 09.2025
  • Processed customer transactions efficiently at Sellers Bros.
  • Resolved customer complaints promptly to enhance satisfaction levels.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained clean and organized checkout areas for optimal customer experience.

Server

Bombshells Restaurant And Bar
Sharpstown
05.2024 - 01.2025
  • Provided exceptional customer service in a fast-paced restaurant environment.
  • Handled guest complaints professionally to enhance customer satisfaction levels.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Hostess

Bombshells Restaurant And Bar
Sharpstown
02.2023 - 05.2023
  • Greeted and seated guests promptly upon arrival.
  • Managed waitlist and communicated wait times to customers.
  • Coordinated with servers to ensure smooth dining operations.
  • Assisted in training new host staff on procedures.

Cashier

Burlington
Houston
11.2022 - 01.2023
  • Assisted customers with product inquiries and provided friendly service.
  • Handled cash, credit, and digital payments accurately and securely.
  • Performed other duties as assigned by management.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

High School Diploma -

Furr High School
Houston, TX
06-2022

Skills

  • Cash handling
  • Transaction processing
  • Time management
  • Customer service excellence
  • POS systems
  • Team collaboration

Certification

  • TABC
  • Food Handlers

Timeline

Hostess

Sugar Factory
06.2025 - Current

Pastry Chef

Sugar Factory
09.2024 - Current

Server

Bombshells Restaurant And Bar
05.2024 - 01.2025

Hostess

Bombshells Restaurant And Bar
02.2023 - 05.2023

Cashier

Burlington
11.2022 - 01.2023

Cashier

Sellers Bros
06.2021 - 09.2025

High School Diploma -

Furr High School

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