Yash Parekh
Glen Allen,VA
Summary
Front Desk Professional focused on customer service, reliability, and attention to detail. Enhanced customer satisfaction and maintained operational efficiency in fast-paced environments through exceptional communication and cash handling skills. Aiming to leverage these strengths in a new field to contribute to team success and operational goals.
Overview
4
4
Languages
3
3
years of professional experience
Work History
Front Desk Cashier
Royal Bazaar Indian Grocery Market
Virginia
03.2026 - Current
- Enhanced customer satisfaction by providing efficient and accurate cashier services at the front desk.
- Processed customer transactions accurately using cash register and point-of-sale systems.
- Assisted customers with inquiries, providing product information and recommendations.
- Handled phone inquiries professionally, providing prompt assistance or transferring calls as needed for optimal guest service.
- Maintained cleanliness and organization of front desk area and checkout stations.
- Handled phone inquiries professionally, providing prompt assistance or transferring calls for optimal guest service.
- Recorded daily sales reports, tracking cash flow and discrepancies meticulously.
Opener/Bakery Worker
Dunkin' Donuts
Virginia
01.2026 - 03.2026
- Assisted customers with orders, providing prompt and friendly service during busy shifts.
- Maintained cleanliness and quality standards by strictly following food safety protocols.
- Prepared and set up equipment for daily operations, ensuring readiness for peak hours.
- Restocked supplies to ensure availability of inventory during peak operational hours.
- Documented materials used and products created by efficiently recording data in company's digital database.
- Enhanced customer experience by promptly and efficiently opening accounts with accurate documentation.
Store Manager
Gas Station
Virginia
03.2024 - 12.2025
- Managed inventory levels to ensure optimal stock and product availability.
- Implemented strategies that increased customer satisfaction and strengthened loyalty programs.
- Trained and mentored staff on customer service protocols and operational procedures.
- Oversaw daily operations, ensuring compliance with safety and regulatory standards.
- Supervised daily operations to ensure compliance with safety and quality standards.
- Resolved customer inquiries and complaints promptly, contributing to higher satisfaction ratings.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
BBA - Business Management
Oshwal College
Africa , Kenya04-2019
Skills
- Customer service
- Collaborative teamwork
- Sanitation procedures
- Guest reception
- Reservations
- Guest greeting
- Call management
- Guest check-in
- Workplace cleanliness
- Business attire
- Guest check-in
- Patience and empathy
- Professional appearance
- Hotel services and hospitality
Languages
English
Full Professional
Hindi
Full Professional
Swahili
Full Professional
Spanish
Elementary
Timeline
Front Desk Cashier
Royal Bazaar Indian Grocery Market
03.2026 - Current
Opener/Bakery Worker
Dunkin' Donuts
01.2026 - 03.2026
Store Manager
Gas Station
03.2024 - 12.2025
BBA - Business Management
Oshwal College