Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JULIA MILLER

64 Sherman Place, Apt 42, Jersey City,NJ

Summary

Dedicated and service-oriented professional with over 15 years of experience in customer service and management. Proven track record of enhancing client satisfaction, maintaining high service standards, and managing complex operations. Seeking to leverage excellent communication and problem-solving skills in a customer service role at NJ Transit.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Owner & Customer Service Specialist

Vision of Hair
11.2015 - Current
  • Managed a successful hair salon, focusing on providing outstanding customer service to a diverse clientele
  • Enhanced client experience by creating a welcoming environment and addressing customer needs promptly and professionally
  • Developed and implemented customer retention strategies, leading to a 50% increase in clientele
  • Trained and supervised staff in service excellence, fostering a team-oriented atmosphere.

Hair Stylist & Customer Service Professional

Lorraine’s House of Styles
11.2000 - 02.2015
  • Delivered personalized services to clients, enhancing their overall experience and satisfaction
  • Consistently received positive feedback and maintained high ratings on various platforms for exceptional service quality
  • Assisted in scheduling, inventory management, and maintaining salon standards.

Education

Cosmetology -

Natural Motion Institute of Hair Design
Jersey City, NJ

Skills

  • Exceptional Customer Service
  • Communication and Interpersonal Skills
  • Problem-Solving and Conflict Resolution
  • Time Management and Multitasking
  • Team Leadership and Training
  • Organizational and Planning Skills
  • Attention to Detail
  • Adaptability and Flexibility
  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication

Certification

Licensed Cosmetologist

Timeline

Owner & Customer Service Specialist

Vision of Hair
11.2015 - Current

Hair Stylist & Customer Service Professional

Lorraine’s House of Styles
11.2000 - 02.2015

Cosmetology -

Natural Motion Institute of Hair Design
JULIA MILLER