Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Yessenia Marquez CPhT

Grand Prairie

Summary

Dedicated and detail-oriented bilingual certified pharmacy technician with over 13 years of experience in acute healthcare, committed to delivering exceptional patient care. Recognized for strong organizational skills and keen business acumen, complemented by a proven ability to provide outstanding customer service. A reliable team player excelling in time management and eager to embrace new pharmaceutical methodologies and responsibilities. Core values of accountability, collaboration, innovation, and integrity drive a passion for continuous personal and professional growth in the healthcare field.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Methodist Charlton Medical Center
08.2024 - Current
  • Trained and certified in Omnicell automated dispensing systems and Epic, leading to a more accurate and timely medication distribution process.
  • Improved the efficiency of medication delivery to hospital units, reducing turnaround time by 25%.
  • Successfully compounded IV admixtures and chemotherapy drugs in compliance with USP / standards with zero errors.
  • Safely handled and prepared hazardous drugs following USP guidelines with no safety incidents.
  • Decreased average STAT order processing time by 30%, directly contributing to faster patient care.
  • Mentored 5+ new pharmacy technicians and pharmacy students, improving onboarding efficiency and staff competency.

Lead Pharmacy Technician

Italy Family Pharmacy
09.2017 - Current
  • Collaborate with pharmacists to dispense medications accurately using specialized software, ensuring patient safety.
  • Strengthen patient trust by facilitating effective communication between pharmacists and patients.
  • Implement new software solutions, increasing medication input accuracy by 18% and streamlining workflow.
  • Facilitate communication between pharmacists and patients, enhancing patient trust and ensuring precise medication dispensing.
  • Manage inventory processes, reducing discrepancies and optimizing stock levels to meet patient needs efficiently.
  • Implemented a streamlined workflow for medication dispensing, reducing processing time by 20% and increasing accuracy.
  • Coordinated with pharmacists and staff to improve patient education on medication use, resulting in a 15% increase in patient compliance.
  • Maintained strict adherence to USP 797 standards in sterile compounding and USP 795 standards for non-sterile compounding, ensuring patient safety and regulatory compliance.
  • Trained new hires in pharmacy procedures, improving team efficiency and reducing onboarding time by 20%.
  • Facilitated training sessions for new staff, improving team efficiency and patient satisfaction.

Pharmacy Technician

Mayfield Pharmacy
12.2016 - 08.2017
  • Provided exceptional customer service, assisting patients with inquiries and issues while ensuring patient confidentiality.
  • Streamlined medication dispensing process, decreasing patient wait times by 20% through effective inventory management and workflow optimization.
  • Insure compliance with all pharmacy laws and regulations, contributing to a 100% pass rate during internal audits.
  • Worked closely with pharmacists and healthcare providers to accurately fill prescriptions, improving patient satisfaction and safety.
  • Accurately processed insurance claims and patient billing, reducing billing errors by 25% and ensuring timely reimbursement.
  • Developed a patient follow-up program, increasing prescription refills by 30% and enhancing overall patient care.

Pharmacy Technician

Pharmacia Sana
01.2013 - 12.2016
  • Managed drug database and ensured accurate medication dispensing, improving patient outcomes.
  • Executed inventory audits with 99% accuracy, maintaining optimal stock levels and lessen shortages.
  • Trained new hires in pharmacy procedures, boosting team efficiency and reducing onboarding time.
  • Coordinated with healthcare professionals to optimize patient care and improve treatment outcomes.
  • Conducted data analysis on medication usage patterns, informing procurement decisions and reducing waste.

Pharmacy Technician

Famak Pharmacy
05.2011 - 12.2012
  • Greeted and assisted customers, establishing confidentiality and resolving issues promptly, boosting satisfaction.
  • Communicated with healthcare providers, insurance companies, and patients regarding prescriptions, enhancing coordination.
  • Received, verified, and stored inventory, guaranteed accuracy and checking for outdated medications, reducing waste.
  • Efficiently managed patient records and prescription data, ensuring compliance with healthcare regulations.
  • Led inventory audits, reducing discrepancies by 30% and improving stock accuracy.

Education

Pharmacy Technician Certification -

Remington College-Fort Worth Campus
Fort Worth, TX
04.2011

Bachelor's in Radiology - undefined

Dallas College
Dallas, TX
09.2025

High School Diploma - undefined

Grand Prairie High School
Grand Prairie, TX
06.2009

Skills

  • Meditech
  • Cerner Etreby
  • Epic
  • Omnicell
  • Pharmacy Keeper
  • Sterile compounding
  • Labeling and prepackaging
  • Dosage calculations

Affiliations

National Pharmacy Technician Association

Certification

  • Pharmacy Technician Certification April 2011-Present
  • IV Certification , National Pharmacy Association Inc. April 2011-Present

Languages

Spanish
Native or Bilingual

Timeline

Pharmacy Technician

Methodist Charlton Medical Center
08.2024 - Current

Lead Pharmacy Technician

Italy Family Pharmacy
09.2017 - Current

Pharmacy Technician

Mayfield Pharmacy
12.2016 - 08.2017

Pharmacy Technician

Pharmacia Sana
01.2013 - 12.2016

Pharmacy Technician

Famak Pharmacy
05.2011 - 12.2012

Bachelor's in Radiology - undefined

Dallas College

High School Diploma - undefined

Grand Prairie High School

Pharmacy Technician Certification -

Remington College-Fort Worth Campus

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