Yessenia Montoya

Customer Support - Refill all of the necessary condiments such as straw, etc. Help make more coffee, brew cold brew, make whips, etc. If needed help prepare drinks and or, cash people out.

Cashier - Cash people out, if they asked for a regular brewed coffee or tea I would prepare that for them. If they needed a delicious pastry I would either heat it up for them or grab it for them.

Bar (A.K.A Drink Making) - I would prepare any drink that printed out. Cold or hot drinks. I would call them out if the customer was in the lobby or put them in order by sticker print out for the partner working drive thru.

Drive Thru (DTO: Drive Thru Orders) - I would greet the customer and take their orders while handing the partner cashing customers out the correct drinks.

Drive Thru (DTR: Drive Thru Register) - Greet the customer and collect payments while also hanging the customers their drinks and making small conversation if the customer is waiting for their drink(s).

Customer Service Representative (CSR) - Take order's over the phone, cash people out. If they are dining allow them to pick a table and take the customers food out. Ask the customer if they need anything and allow them to eat.

Cook - Put together pizza, wings, sandwiches, desserts, etc. Make sure the food prepared is to par and cut the pizza, etc.

Closing Shifts - Send any dishes that need to be washed to the dishwasher. Deep clean any surfaces that are to be deep cleaned or clean oven's to par. Maker sure no veggies, etc. are out of date and if so, prepare new ones. Sweep, mop and make everything super nice and sparkly!

Customer Service Representative (CSR) - Answer phone calls with correct greeting, check-in clients and patients/check-out clients and patients. Book appointments and or, same day sick appointments.

Euthanizations - Greet the customer in a soft tone, check them in and allow them to take the time they need to process the moment. Go over urns and prices with them. Make the client feel like they matter, because they do.

• Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Maintained tidy environment to comply with cleanliness and sanitation standards.
• Developed strong relationships with parents through regular communication about their child''s progress and needs.
• Assisted in preparation of meals and snacks to provide children with proper nutrition.
• Instructed children in health and personal habits, such as eating, resting, and toileting.

• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
• Improved patient comfort by repositioning and transferring them on a regular basis.
• Demonstrated proficient use of medical equipment such as blood pressure monitors and oxygen concentrators for efficient patient care delivery.
• Collaborated with nursing staff to promptly address any concerns or emergencies, prioritizing patient safety and well-being at all times.
• Strengthened continuity of care by meticulously updating electronic health records in accordance with HIPAA regulations.