Yessenia Tapia
Grand Prairie ,TX
Summary
I am dedicated and detail-oriented, excelling in warehouse productivity and customer service. Proven ability to enhance operational efficiency through effective communication and teamwork. Skilled in venipuncture techniques, basic CPR knowledge and fluent in both Spanish and English, committed to delivering exceptional results. Ready to tackle new challenges. Hardworking and passionate job seeker with strong organizational skills ready to learn and grow.
Overview
1
1
Certification
Work History
Receiving Associate
MWI Animal Health
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Bolstered overall warehouse performance by routinely cross-training in other departments to develop a comprehensive understanding of company operations and support colleagues as needed.
Cashier
Buger King
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Associate
Walmart
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Developed strong rapport with customers and created positive impression of business.
Education
Certificate - Phlebotomy
Phlebotomy Training Specialist
Arlington, TX11.2024
Diploma -
Alamosa High School
Alamosa, CO05.2020
Skills
- Venipuncture techniques
- Basic knowledge of CPR
- Medical terminology
- Customer service
- Attention to detail
- Effective communication
- Team collaboration
- Self-motivated and independent
- Problem-solving
- Bilingual: fluent in Spanish and English
Certification
National Healthcare Certification Organization (NHCO) certified Phlebotomist Technician
Languages
Spanish
Native or Bilingual
Additional Information
Open to learning and gaining hands-on experience
Eager to improve
Ready to work flexible hours, including weekends and holidays
Timeline
Receiving Associate
MWI Animal Health
Cashier
Buger King
Associate
Walmart
Certificate - Phlebotomy
Phlebotomy Training Specialist
Diploma -
Alamosa High School