Yessica Mateo
Sales
Bell Gardens,CA
Summary
Ambitious automotive sales professional with proven promotion to internet sales for sharp performance and a strong communication skills. Experienced with CRM systems, computer based sales tools, and high volume calling. Skilled at converting online leads, setting appointments, and building quick rapport with customers. Driven, fast-learning, and consistently focused on hitting goals in a fast-paced environment and strong closing strategy. Looking for new opportunities and achievements.
Overview
9
9
years of professional experience
Work History
BDC Agent
Nissan Of Orange
Orange, CA
02.2026 - Current
- Managed customer inquiries to enhance satisfaction and retention.
- Developed and maintained relationships with clients to drive business growth.
- Coordinated scheduling for test drives, ensuring optimal customer experience.
- Analyzed customer feedback to identify areas for service improvement.
- Implemented customized sales strategies tailored to individual client requirements for optimized results.
Internet Sales Consultant
Toyota of DTLA
Downtown, Los Angeles
01.2021 - 12.2025
- Engaged customers through online platforms to promote vehicle sales and enhance customer experience.
- Conducted detailed product presentations and demonstrations to drive interest in vehicle offerings.
- Collaborated with sales team to streamline online inquiry responses, improving lead conversion rates.
- Maintained accurate inventory listings on website, ensuring up-to-date information for potential buyers.
- Increased overall sales revenue by consistently meeting or exceeding monthly targets through effective time management and prioritization.
- Negotiated contracts with clients, securing mutually beneficial terms while maximizing profitability for the company.
Salesperson and Internet Sales
Champion CDJR
Downey, CA
11.2020 - 12.2020
- Fostered strong customer relationships to drive repeat business and enhance brand loyalty.
- Conducted product demonstrations, effectively communicating features and benefits to potential buyers.
- Implemented sales strategies that improved overall dealership performance and customer satisfaction.
- Analyzed market trends to identify opportunities for expanding product offerings and increasing sales volume.
Sales Consultant
Nissan
Downey, CA
09.2017 - 11.2020
- Guided clients through vehicle selection process, enhancing customer satisfaction and loyalty.
- Developed and maintained relationships with diverse clientele, fostering repeat business.
- Conducted thorough product demonstrations, showcasing features and benefits to potential buyers.
- Collaborated with team members to achieve sales targets and improve overall performance.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
Education
Some College (No Degree) - General Studies
Cerritos College
NorwalkSkills
- Online sales techniques
- Social media proficiency
- Sales strategy development
- Effective negotiation
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Relationship building
- Customer relationship management
Languages
English
Timeline
BDC Agent
Nissan Of Orange
02.2026 - Current
Internet Sales Consultant
Toyota of DTLA
01.2021 - 12.2025
Salesperson and Internet Sales
Champion CDJR
11.2020 - 12.2020
Sales Consultant
Nissan
09.2017 - 11.2020
Some College (No Degree) - General Studies
Cerritos College