Yessica Viloria Lopez
Fort Lauderdale,FL
Summary
Detail-oriented Assistant Manager offers more than [Number]-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.
Overview
9
9
years of professional experience
Work History
Assistant Manager
At 7 bar grill
Des Plaines, IL
01.2021 - 09.2023
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
Bartender
Hard Rock Cafe
Miami, FL
01.2020 - 01.2022
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
Server
Naked Taco
Miami
01.2018 - 01.2020
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Developed policies, procedures, and standards for server management and maintenance.
- Greeted guests and answered any questions they had about the menu.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
Pharmacist
Farmatodo
Caracas , Estado Miranda
01.2015 - 01.2017
- Provided medication counseling to patients on the proper use and potential side effects of their medications.
- Ordered, labeled, compounded and dispensed prescribed medications.
- Reviewed prescriptions for accuracy and completeness prior to dispensing.
- Maintained records of patient profiles, including drug allergies, medications and medical histories.
- Organized inventory of pharmaceuticals to ensure proper stock levels.
- Compounded sterile products according to established protocols.
- Maintained accurate records for all drug inventories, including controlled substances.
- Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
- Developed and implemented policies and procedures to ensure compliance with federal, state and local laws regarding the dispensing of medications.
- Supervised and provided guidance to pharmacy technicians in the preparation and distribution of medication orders.
Education
Bachelor of Science - Pharmacy
Universidad Santa Maria
Caracas 01-2011
Skills
- Guest Relations
- multi task
- Payment Processing
- Upselling strategies
- Sales skills
- Dispensing medicines
- Delegating assignments
- Patient Education
- Verifying inventory
- Monthly narcotic inventories
- Drug interaction understanding
- Supervising technicians
- Dispensing Medications
- Documentation abilities
- Guest Engagement
- Exceptional customer service
- Positive and professional
Languages
Spanish
Professional
English
Professional
Timeline
Assistant Manager
At 7 bar grill
01.2021 - 09.2023
Bartender
Hard Rock Cafe
01.2020 - 01.2022
Server
Naked Taco
01.2018 - 01.2020
Pharmacist
Farmatodo
01.2015 - 01.2017
Bachelor of Science - Pharmacy
Universidad Santa Maria
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