Yesenia Santiago
De Leon Springs
Summary
Dedicated healthcare professional with extensive hands on experience in patient care, vital signs monitoring, electronic charting, and infection control. Bilingual in English and Spanish with strong communication skills and a proven ability to support nurses, providers, and patients in fast-paced clinical environments. Committed to delivering safe, patient-centered care while pursuing nursing education.
Overview
4
4
years of professional experience
2019
2019
years of post-secondary education
Work History
Medical Assistant
Complete health
DeLand
11.2025 - Current
- Monitored patient vital signs and reported changes to healthcare providers, enabling timely medical interventions and better outcomes.
- Conducted routine laboratory tests and prepared specimens for analysis, supporting accurate diagnoses and effective patient management.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Organized patient charts before each day's clinic sessions began.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Collected, labeled and stored laboratory specimens properly prior to testing.
Medical Assistant
Advanced pediatric gastroenterology specialist
Daytona Beach
04.2025 - 11.2025
- Monitored patient vital signs and reported changes to healthcare providers, enabling timely medical interventions and better outcomes.
- Organized and maintained medical records, ensuring compliance with healthcare regulations and facilitating efficient information retrieval.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Medical Assistant
Gastroenterology Of Greater Orlando
Orange City
06.2023 - 03.2025
- Monitored patient vital signs and reported changes to healthcare providers, enabling timely medical interventions and better outcomes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Dental Assistant
Prakash Dental
De Leon Springs
05.2022 - 06.2023
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Sterilized instruments according to established guidelines and protocols.
- Took digital X-rays of teeth using radiographic equipment.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Laid out dental instruments and equipment before procedures.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Educated patients on treatment procedures and post-procedure home care.
- Educated patients on proper oral hygiene techniques and habits.
- Documented patient records with procedures performed and added notes taken to charts.
Education
Associate of Arts - Nursing
Keiser University
Daytona Beach, FL 09.2025 - 02.2026
Diploma - Dental Assistant
AAA Dental School
01.2022 - 04.2022
T. Dewitt Middle High School
Pierson, FLSome College (No Degree) - Medical assistant
Florida Technical College
DeLand, FloridaSkills
- Patient care
- Vital signs monitoring
- Medical records management
- HIPAA compliance
- EHR systems
- Medication administration
- Laboratory testing
- Appointment scheduling
- Medical equipment maintenance
- Specimen collection
- Chart documentation
- Prescription management
- Infection control
- Communication skills
- Multitasking abilities
- Patient triage
- Electrocardiography (EKG)
- Human anatomy and physiology
- Suture removal
- Phlebotomy
- Medical terminology in English
- Bilingual
Languages
Spanish
Native/ Bilingual
Timeline
Medical Assistant
Complete health
11.2025 - Current
Associate of Arts - Nursing
Keiser University
09.2025 - 02.2026
Medical Assistant
Advanced pediatric gastroenterology specialist
04.2025 - 11.2025
Medical Assistant
Gastroenterology Of Greater Orlando
06.2023 - 03.2025
Dental Assistant
Prakash Dental
05.2022 - 06.2023
Diploma - Dental Assistant
AAA Dental School
01.2022 - 04.2022
T. Dewitt Middle High School
Some College (No Degree) - Medical assistant
Florida Technical College