Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yettli Lopez

El Paso,TX

Summary

Focus on customer service and network building. Efficiently motivated to continue increasing business and accomplish goals with enthusiasm and dedication. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

8
8
years of professional experience

Work History

Social Media Moderator

Teleperformance
06.2021 - 09.2023
  • Responsible for moderating user- managed more than 1,000 generated content per day
  • Moderated sensitive and potentially offensive content to promote safe environment for users.
  • Remained up-to-date on workflow changes, operational guidelines and community standards to implement correct policies.
  • Reviewed, classified or eliminated highly sensitive content uploaded by users to meet defined social media parameters.

Marketing Manager

Learning Avenue
02.2017 - 06.2021
  • Developing excellent child-care for business to expand opportunity and growth
  • Coordinated contracts documents, purchase agreements and closing statements
  • Creating and maintaining large client base by environment needs and providing exceptional customer service
  • Responsible to ensure security of children, maintain and create positive environment
  • Established teaching, interacting and supporting parents and children
  • Consistently updating and improving for ultimate benefit of virtuous portfolio to maintain and fulfill customer satisfaction.

Marketing Assistant

Little
02.2016 - 02.2017
  • Maintained documentation, detailing assignments, in-progress work and completed project milestones
  • Advertising & promoting information about business as well as, analyzing customer demand
  • Created engaging content for Pinterest, Facebook, and Instagram
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date
  • Generated leads through phone calls, emails and face-to-face interactions

Education

BBA - Marketing

The University of Texas
El Paso, TX
12.2016

Skills

  • Positive Attitude Flexibility/ Adaptability
  • Performance Feedback
  • Advertising Strategy
  • Customer Satisfaction

Languages

Spanish
Native or Bilingual

Timeline

Social Media Moderator

Teleperformance
06.2021 - 09.2023

Marketing Manager

Learning Avenue
02.2017 - 06.2021

Marketing Assistant

Little
02.2016 - 02.2017

BBA - Marketing

The University of Texas
Yettli Lopez