YETUNDE OYELEYE

Regulation E (Electronic Fund Transfer Act): Familiarity with Regulation E, which

protects consumers when they use electronic fund transfers. It requires timely

handling of disputes and error resolution.

2. Regulation Z (Truth in Lending Act): Knowledge of Regulation Z, which governs

credit card practices and mandates clear disclosure of terms and timely handling

of billing disputes.

Utilized automated systems to track chargeback case dispute timelines and

ensure that all actions are taken within the prescribed timeframes.

Maintained detailed records of all chargeback disputes, including dates of

initiation, evidence submission, and communication with customers and banks.

Developed and adhered to SOPs (Standard Operating Procedures ) for handling

chargebacks, ensuring consistent and timely responses.

Investigates transactions/scenarios/customer behavior and financial patterns in

accordance with BSA/AML Department procedures for potential SAR filings

Conduct thorough research, and prepare documentation for investigations.

Around application fraud, check forgery, loan fraud, elder abuse, and others.

financial crimes. Dive deep and bring clarity to complex fraud cases.

Resolve moderate to complex fraud issues. Investigate each case thoroughly,

work with internal and external clients, and document findings accurately for

future reference.

Provide immediate response and support in possible violations including OFAC,

CIP, USA Patriot Act, Bank Secrecy Act, and Money Laundering.

Drafts SAR narratives in accordance with Fraud/AML Department procedures

Gathers requested documentation for law enforcement inquires

Participates in BSA/AML/CIP/OFAC quality control reviews, audits, and exams by

compiling requested items and producing various reports

Maintains strict confidentiality over customer information and serves as back up

for Enhanced Due Diligence Reviews

Maintains strict confidentiality over customer information.

Monitored financial transactions for unusual or suspicious patterns indicative of

money laundering activities.

Conduct reviews of alerts/cases and/or files in regard to Bank Secrecy Act (BSA),

Anti-Money Laundering, Office of Foreign Asset Controls (OFAC), Know Your

Customer (KYC), including Identification Verification (ID&V), Customer Due

Diligence (CDD), Enhanced Due Diligence (EDD), Ongoing Monitoring, and other.

financial crime investigations to mitigate risks associated with financial crimes.

Investigate potentially suspicious activity that may arise from account

surveillance, branch escalations, negative news matches, regulatory

Investigations, and matters otherwise escalated to the AML Group by other AML.

Teams, the Business, Compliance, Legal, Risk, or other Firm divisions where.

Account activity or client-related negative news is at issue.

Conduct appropriate due diligence related to the potential suspicious activity.

Through the review of client background information and the review of securities.

transactions, and fund movements as necessary.

Conduct financial analysis to identify potential fraudulent activities

Review and analyze financial transactions and records for irregularities or

suspicious patterns

Prepare reports on findings and recommendations for m

• Reviewed compliance policies for regulatory alignment and risk mitigation.
• Conducted assessments to identify potential compliance issues across operations.
• Developed training materials on compliance standards for staff education.
• Monitored transactions to ensure adherence to anti-money laundering regulations.
• Collaborated with internal departments to uphold proper documentation practices.
• Prepared detailed reports on compliance activities for management review.
• Engaged in audits to verify compliance with federal and state laws.
• Supported regulatory examinations and inquiries from authorities, ensuring transparency.

• Conducted thorough investigations into fraudulent banking transactions and documented findings.
• Analyzed customer accounts for suspicious patterns to identify potential fraud indicators.
• Collaborated with law enforcement on fraud-related cases to enhance investigation outcomes.
• Utilized advanced fraud detection software to monitor and evaluate transaction activities.
• Trained new team members on effective fraud investigation processes and techniques.
• Developed and implemented strategies to mitigate future fraud risks within banking operations.
• Performed risk assessments on customer accounts based on established criteria to identify vulnerabilities.
• Participated in meetings with senior leadership to discuss emerging trends in fraud detection.
• Performed risk assessment analysis on customer accounts based on established criteria.