Yetzely Uribe
La Puente,USA
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
CONTRACTORS STATE LICENSE PREPORATION
09.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Receptionist Clerk
NORM REEVES HYUNDAI
04.2023 - 08.2023
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Maintained a welcoming environment for visitors with a clean, organized reception area.
Loss Prevention
Marshall’s
01.2019 - 04.2023
- Shoplifter Apprehension
- Situation Deescalation
- Report writing/Police reports
- Dishonest Associate Investigation
- Surveillance’s/Video Review
- Certified in Shoplifter Apprehension
- Internal Investigation Certified
Sales Associate
Marshall’s
01.2016 - 01.2019
- Customer Service(Ex. Customer Experience Assistance, Ringing up customers, Cash/Card Transactions)
- Sales Floor(Ex. Merchandising, Pushing out New merchandise, Cleanliness)
- Stock Room(Ex. Processing/sorting Merchandise)
Sales Associate
Cricket Wireless
01.2014 - 01.2016
Sales Associate
All Pro Sports
01.2013 - 01.2014
Education
Criminal Justice Major
Citrus College
08.2025
Skills
- How to use camera system/reboot & Deal with problems related to camera system
- Report writing (Ex Subject input/Individual Information, Merchandise Loss, Police engagement, Provide details on incidents occurred instore, Decision making)
- Excel and Microsoft office proficient
- Excellent customer service skills/phone experience
- Microsoft Word
- File organization
- Customer and client relations
- Documentation and recordkeeping
Languages
Spanish (read/write)
Timeline
Administrative Assistant
CONTRACTORS STATE LICENSE PREPORATION
09.2023 - Current
Receptionist Clerk
NORM REEVES HYUNDAI
04.2023 - 08.2023
Loss Prevention
Marshall’s
01.2019 - 04.2023
Sales Associate
Marshall’s
01.2016 - 01.2019
Sales Associate
Cricket Wireless
01.2014 - 01.2016
Sales Associate
All Pro Sports
01.2013 - 01.2014
Criminal Justice Major
Citrus College