Salesforce Lightning
Yevgeniy Kostenko
Operations Manager
6050 34th Street W, Unit 1104, Bradenton,FL
Summary
Dynamic Operations Manager with a proven track record at C&C North America, excelling in compliance and inventory control. Skilled in performance monitoring and effective planning, I successfully trained teams and enhanced customer service, driving operational efficiency and supporting sales initiatives. Adept at problem-solving, I foster a compliant and motivated workforce.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Operations Manager
C&C North America
Tampa, FL
04.2022 - Current
- Maintain DOT and OSHA compliance, inventory control, and the functionality of the building.
- Directly trained and managed a team of customer service representatives, warehouse specialists and delivery drivers.
- Supporting the sales team by keeping the forecasted inventory in stock as well as assisting in distribution questions and issues.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
POperations Manager/pp/p
C & C North America
Atlanta, GA
05.2019 - 04.2022
- Maintain DOT and OSHA compliance, inventory control, and the functionality of the building.
- Directly trained and managed a team of customer service representatives, warehouse specialists and delivery drivers.
- Supporting the sales team by keeping the forecasted inventory in stock as well as assisting in distribution questions and issues.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
PCustomer Service Representative/pp/p
C & C North America
Atlanta, FL
04.2016 - 05.2019
- Offer information on pricing, colors, and stock availability using SAP.
- Input and process customer orders as well as invoice and file paperwork.
- Route trucks and communicate delivery dates to customers.
- Maintain efficiency of the center in absence of the operations manager.
- Fill sample requests and assist with customer appointments.
Shift Manager
On the Border Mexican Grill & Cantina
Atlanta, FL
02.2013 - 04.2016
- Trained and mentored new employees on proper food and drink recipe procedures.
- Organize and complete store opening and closing duties.
- Controlled costs in employee workflow and inventory.
- Wrote weekly staff schedules.
Education
High School Diploma -
McDowell High School
Erie, PA 05.2001 -
No Degree - Business Management
Community College of Allegheny County
Pittsburgh, PA 05.2001 -
Skills
Operations management
Problem-solving
Customer service
Performance monitoring
Communication
Effective planning
Software
SAP Technologies
Microsoft Office Suite
Certification
Overhead crane
Timeline
Overhead crane
01-2026
Forklift
01-2026
Operations Manager
C&C North America
04.2022 - Current
POperations Manager/pp/p
C & C North America
05.2019 - 04.2022
PCustomer Service Representative/pp/p
C & C North America
04.2016 - 05.2019
Shift Manager
On the Border Mexican Grill & Cantina
02.2013 - 04.2016
High School Diploma -
McDowell High School
05.2001 -
No Degree - Business Management
Community College of Allegheny County
05.2001 -