Yevheniia Shykina
Costco
O Fallon,MO
3
Languages
3
years of professional experience
Front End assistant with extensive experience in customer service . Demonstrates strong conflict resolution skills and innovative problem-solving abilities that enhance team performance and customer satisfaction. Over three years of experience at Costco, showcasing significant personal and professional growth.
Work History
Front End Assistance
3 Years 3 Months- Addressed customer requests and answered questions, contributing to higher satisfaction.
- Proposed ideas and solutions that improved team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Acquired knowledge of multiple departments to support operations during peak hours.
- Did SIT training to improve my skills and ability to understand more company i work at.
- Completed day-to-day duties accurately and efficiently.
Education
Bachelor of Science - Psychology
Skills
Customer service
Customer interaction
Product knowledge
Team management
Team collaboration
Conflict resolution
Time management
Excellent communication
Dependable and responsible
Fluent in English
Ukrainian
Russian
Microsoft office
Google drive
Languages
English
Professional
Ukrainian
Native/ Bilingual
Russian
Full Professional
Education and Training
other
Timeline
Front End Assistance
Costco
06.2023 - CurrentRead More
West Ukrainian National University
Bachelor of Science from Psychology
Read More