Summary
Overview
Work History
Education
Skills
Timeline
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Darryl Thomas

Augusta,GA

Summary

Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care. Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go the extra mile to assist others with solving problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

5
5
years of professional experience

Work History

Animal Care Specialist

US Army
06.2019 - 06.2023
  • Maintained required level of proficiency in use of firearms.
  • Adhered to strict protocols and followed orders while conducting operational missions.
  • Trained personnel to improve performance and attain mission-ready status.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Handled administrative requirements, maintained records and submitted operational reports.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Handled customer complaints using strong engagement, research and issue-resolution skills.
  • Managed high volume of incoming calls from customers, providing outstanding customer service to callers.
  • Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Maintained equipment and facility to keep animal care environment and tools in good working order.
  • Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Consulted with veterinarians to diagnose problems and administered prescribed treatments.

Cook/Cashier

Cookout
10.2018 - 06.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Learned duties for various positions and provided backup at key times.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Education

High School Diploma -

AR Johnson Health Science And Engineering Magnet
Augusta, GA
05.2019

Skills

  • Pet Handling
  • Animal Interaction
  • Patient Information
  • Wound Treatment
  • Vaccine Administration
  • Set Appointments
  • Financial Transactions
  • Customer Relations
  • Data Input
  • Natural Leadership
  • Veterinary Terminology
  • Team Management

Timeline

Animal Care Specialist

US Army
06.2019 - 06.2023

Cook/Cashier

Cookout
10.2018 - 06.2019

High School Diploma -

AR Johnson Health Science And Engineering Magnet

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Darryl Thomas