Yhalia Kamara
Summary
Logistics professional with experience in delivery operations and route management in high-pressure environments. Known for reliability, efficiency, and a strong work ethic. Aiming to develop material handling and equipment operation skills in a warehouse role while advancing a career in transportation.
Overview
5
5
years of professional experience
Work History
Delivery Associate
DJC Logistics
Virginia Beach, VA
12.2025 - Current
- Achieved high productivity by safely handling packages up to 50 lbs, supporting timely deliveries.
- Delivered packages to designated locations on time, ensuring customer satisfaction.
- Resolved customer inquiries and delivery issues through effective communication, enhancing customer experience.
- Utilized handheld devices for tracking shipments and confirming deliveries in real-time.
- Followed safety protocols while loading, unloading, and transporting packages.
- Inspected vehicles daily for safety and operational readiness before deliveries.
Warehouse Associate
Amazon
Manassas, Virginia
06.2021 - 08.2021
- Loaded and unloaded shipments in a fast-paced warehouse environment.
- Organized inventory and maintained accurate stock placement.
- Assisted with order picking, packing, and shipment preparation.
- Followed workplace safety procedures and warehouse standards.
- Collaborated with team members to meet daily production goals.
Education
Some College (No Degree) - Business Administration
University of Mary Washington
Fredericksburg, VASkills
- Package handling and route optimization
- Customer service excellence
- Inventory management strategies
- Safety compliance adherence
- Conflict resolution techniques
Additional Professional Experience
Wawa
Customer Service Representative | Virginia Beach, Virginia 06/2025 - 12/2025
- Remained calm and professional in stressful circumstances and effectively deescalated tense situations.
- Resolved payment and order disputes to enhance customer satisfaction and loyalty.
- Trained new associates on store policies and procedures.
- Conducted inventory checks and restocked shelves to maintain product availability and organization.
- Food and beverage preparation
GEICO, Government Employees Insurance
Customer Service Representative | Virginia Beach, Virginia
08/2024 - 12/2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Developed strong customer relationships to encourage repeat business.
Timeline
Delivery Associate
DJC Logistics
12.2025 - Current
Warehouse Associate
Amazon
06.2021 - 08.2021
Some College (No Degree) - Business Administration
University of Mary Washington