Yianni Sourovelis
Los Angeles,California
Summary
Providing outstanding customer service skills, problem solving and well organized. Looking for a comfortable work environment, with many opportunities to improve customer satisfaction.
Overview
2
2
years of professional experience
Work History
Manager
Pascals Pastry’s
03.2023 - 12.2024
- Provided customer service by seating guest, taking orders, and delivering food
- Handled cash and credit card transactions, in charge of daily register counts
- Assist with restaurant setup and clean up, restocking supplies and locking up at the end of the night.
Manager
Awakening Recovery
09.2023 - 03.2024
- Oversaw day-to-day operations of a sober living facility, ensuring a safe and supportive environment for residents in early recovery
- Implemented and enforced house rules, providing structure and accountability to residents
- Conducted intake assessments and facilitated admissions processes, assessing individuals' readiness for recovery and ensuring proper placement within the facility
- Provided ongoing support and encouragement to residents, offering guidance and resources to aid in their recovery journey.
Education
High School Diploma -
George Washington High School
Skills
- Excellent interpersonal and communication skills, both verbal and written
- Strong organizational abilities, with attention to detail and ability to multitask effectively
- Knowledge of substance abuse treatment principles and resources
- Proficient in Microsoft Office Suite and other relevant software
- Ability to work effectively both independently and as part of a team
References
Available upon request.
Timeline
Manager
Awakening Recovery
09.2023 - 03.2024
Manager
Pascals Pastry’s
03.2023 - 12.2024
High School Diploma -
George Washington High School
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