Yiannis Fountas
Astoria,NY
Summary
Adept at enhancing customer experiences and boosting sales through expert guest engagement and beverage preparation, as demonstrated at Vida. Excelled in cultivating relationships and upselling, significantly contributing to revenue growth. Skillfully balances complex problem-solving with proactive service, ensuring high satisfaction levels.
Overview
6
6
years of professional experience
Work History
Server
Vernon Grille
09.2023 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Served with patience and respect in order to achieve costumer's satisfaction.
Cocktail Server and Bartender
Vida
03.2023 - 08.2023
- Determined customer preferences to suggest appropriate cocktails and increase sales.
- Maintained accuracy and efficiency when processing sales transactions.
- Anticipated guest needs and provided proactive service.
- Checked guests' identification before serving alcoholic beverages.
Server
Tavern Fountas
01.2019 - 08.2023
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Upsold high-profit items to enhance sales numbers.
- Set a pleasant atmosphere among my co-workers to ensure the best cooperation
Education
Undergraduate Student - Informatics And Computer Engineering
UNIVERSITY OF WEST ATTICA
Athens,Greece05.2027
High School Diploma -
2ND HIGH SCHOOL OF NAfPAKTOS
Nafpaktos, Greece06.2021
Skills
- Guest Engagement
- Table Setting
- Food Running
- Food inspection
- Beverage Preparation
- Complex problem solver
Languages
English
Native or Bilingual
Greek
Native or Bilingual
Timeline
Server
Vernon Grille
09.2023 - Current
Cocktail Server and Bartender
Vida
03.2023 - 08.2023
Server
Tavern Fountas
01.2019 - 08.2023
Undergraduate Student - Informatics And Computer Engineering
UNIVERSITY OF WEST ATTICA
High School Diploma -
2ND HIGH SCHOOL OF NAfPAKTOS
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