Create work schedules and make adjustments as necessary to ensure adequate coverage to meet daily production goals
Research and resolve system and paperwork issues from team members
Perform quality checks on processing documentation (e.g monitor lot numbers, expiration date and processing times, monitor temperatures of refrigerators/incubators, tissues tracking, review processing documents etc)
Review document error and accuracy
Assist with the review and maintenance cleaning logs
Notify the facilities or engineering group of equipment in need of repair and coordinate the associated and/or conduct the completion of internal, routine preventative maintenance or scheduled repairs for equipment,instructment, and facility to ensure cleanliness and reliability
Contribute new ideas to the company's continuous improvement effort in all areas of tissue processing: inform management and provide solutions/ideas for issues or problems that arise
Perform all processor I, II,III and IV responsibilities
PROCESSOR II
MIMEDX
10.2021 - 10.2023
Process human tissue in an aseptic processing environment (lab) according to standard operating procedures and work instructions using surgical instruments and machinery
Perform all routine tissue processes (e.g., dissection, layout, LHACM, and Micronized Injectable), as per required specifications: produce higher output volumes within expected processing times in order to meet production
Assist with new hire and ongoing training and development of junior team members
Conduct processing quality audits and provide management with feedback
Adhere to all policies and practices from the Quality Management System (OMS) based on company standards and regulatory standards for tissue processing
Document results of each process performed, supplies used, etc
To maintain integrity and traceability of donor
Enter relevant data from tissue processing record into company specific database
Monitor, maintain, and clean processing facility and equipment
Support and contribute new ideas to the continuous issue processing improvement efforts
Monitor tissue processing supplies and notify management when supplies are needed; restock supplies
PROCESSOR I
MIMEDX
02.2020 - 10.2021
Process human tissue in an aseptic processing environment according to standard operating procedures and work instructions using surgical instruments and machinery
Follows assigned SOPs, production work orders and assembly plans
Perform any one or all the routine tissue processes (e.g., dissection, layout and tissue dryer, cutting, and vialing), as per required specifications, within expected processing times in order to meet production schedules
Adhere to all policies and practices from Quality Management System (QMS) based on company standards
Document results of each process performed, supplies used, etc
To maintain integrity and traceability of donors
Enter relevant data from tissue processing records into the company specific database
Monitor, maintain, and clean processing facility and equipment
Support and contribute new ideas to the continuous tissue processing improvement efforts
Monitor tissue processing supplies and notify management when supplies are needed; restock supplies
Training of new employees with gowning, gloving and dissections
CLINICAL TRIALS MATERIALS ASSOCIATE
O2 Laboratory Solutions
09.2017 - 01.2020
Collect relevant materials needed for daily tasks
Complies with company policies, procedures, work instructions and training requirements
Follow assigned SOPs, production work orders and assembly plans
Review products during the assembly process for any product defects and immediately report defects to supervisor or Quality department
Access the bins with kits assigned and map out strategy to ensure accuracy and compliance
Ensure tube labels, work order, lot number, expiry date, requisition etc
Match
Access to ensure clinical trial tubes needed are complete
Commence the kit building process
Ensure accuracy in kit building to limit defects in orders assigned
Check for ancillary compliance with relevant ACM lashes
Complete, tape and pass to the next step in the kit building process
CUSTOMER SERVICE REP.
JUST SPECIAL MOMENTS LLC
10.2015 - 09.2017
Company Overview: (Mero-D Online Clothing Store)
Provide knowledgeable answers to customer phone and email inquiries regarding products and brands
Assist clients on order-on-line
Deal with orders in the back office and liaise with logistics
Follow-up on orders and liaise with customers, retail, repair services, buyers, etc
Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry