Summary
Work History
Education
Skills
Timeline
Generic

Yilean Morales

Long Beach,CA

Summary

Motivated and adaptable professional with a strong background in customer service and team collaboration, seeking a challenging role in a dynamic environment that values effective communication, attention to detail, and a customer-centric approach.

Work History

Data I/O Technician

Company 3
  • Maintain descriptive, technical, and structural metadata for digital content
  • Organized and catalogue file ingest, prepare and deliver digital files via various transfer programs
  • Manage delivery mechanisms, ensuring seamless communication between departments and third-party vendors
  • Facilitated data exchange between VFX, color, audio, and other departments.

Title Assistant

Western Resources Title
  • Processed electronic documents for recording in compliance with county requirements
  • Calculated recording fees, determined Documentary Transfer Tax, and managed documentation
  • Communicated effectively with County Recorder offices, escrow companies, lenders, and clients
  • Assisted Title Officer in administrative tasks, scheduling, and event coordination.

Personal Trainer

24 Hour Fitness
  • Designed and delivered educational fitness programs, ensuring participant health and safety
  • Delivered exceptional customer service, tailored fitness programs, and maintained client schedules
  • Achieved and exceeded monthly revenue expectations through effective program management.

Education

Bachelor of Arts - English

California State University, Northridge
Northridge, CA
05.2016

Skills

    - Proven ability to excel in a team-oriented environment, fostering collaboration and contributing to shared goals

    - Exceptional feedback skills, both giving and receiving, to ensure continuous improvement and open communication

    - Strong customer orientation and a genuine desire to assist, ensuring customer satisfaction and loyalty

    - Excellent verbal and written communication skills, with a keen eye for detail and accuracy

    - Proficient in Microsoft Word and Excel, with the ability to work with data and manage documentation

    - Bachelors of Art in English with a typing speed of 50 words per minute

    - Self-motivated and capable of thriving in a dynamic environment

Timeline

Data I/O Technician

Company 3

Title Assistant

Western Resources Title

Personal Trainer

24 Hour Fitness

Bachelor of Arts - English

California State University, Northridge
Yilean Morales