Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Yilena Martin

Port Saint Lucie

Summary

Dedicated professional with a versatile background in customer service. Known for exceptional communication and engaging personality, ready to leverage skills to drive customer satisfaction and operational success. Willing to learn new tasks with a positive attitude and fast learning.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bartender

Top Tee LLC
Jensen Beach, FL
09.2025 - Current
  • Manage bar inventory, ensuring timely restocking of supplies and minimizing waste.
  • Train new bartenders on service standards, drink preparation, and customer interaction techniques.
  • Maintain cleanliness and organization of bar area, adhering to health and safety regulations.
  • Resolve customer complaints promptly, ensuring satisfaction and fostering repeat business.
  • Served high customer volumes during special events, nights, and weekends.

Shift Leader

Ulta Salon
Stuart, FL
08.2025 - 03.2026
  • Supervised team of beauty consultants, ensuring optimal customer service and satisfaction.
  • Coordinated daily operations, managing inventory and supplies efficiently.
  • Trained new employees on product knowledge and company policies.
  • Resolved customer complaints promptly, improving overall store experience.

Server

Benihana
Stuart, FL
08.2023 - 08.2025
  • Provided exceptional customer service in fast-paced dining environment.
  • Managed multiple tables efficiently during peak service hours.
  • Collaborated with kitchen staff to ensure timely order fulfillment.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Handled cash transactions accurately, ensuring smooth payment processes.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Education

Associates of Nursing - Registered Nursing

Fortis Institute
Port Saint Lucie, FL
09.2027

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Clear and effective communication
  • Patience and tolerance
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise

Certification

  • CPR Certified
  • AED Certified

Languages

Spanish
Native or Bilingual

Timeline

Bartender

Top Tee LLC
09.2025 - Current

Shift Leader

Ulta Salon
08.2025 - 03.2026

Server

Benihana
08.2023 - 08.2025

Associates of Nursing - Registered Nursing

Fortis Institute