Yiliam Suyen Silveira Melgares
Registered Nurse
Phoenix,AZ
Summary
Compassionate Registered nurse with extensive experience in patient care coordination and EMR management. Proven ability to enhance patient satisfaction through effective communication and meticulous clinical documentation, while ensuring compliance with HIPAA regulations. Dedicated to fostering trust and delivering quality care in fast-paced environments.
Efficient nurse with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Conscientious Healthcare professional offering over 10 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Gastrointestinal Clinic Valley Wise Health Care
10.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Improved clinical workflow with introduction of electronic health records system. EMR: Epic
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Measured patient pulse oximetry.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Medical Assistant
Jewish Family and Children Services
01.2023 - 05.2024
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Improved clinical workflow with introduction of electronic health records system. EMR: Next gen 5
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Empowered patients through education on self-management techniques for chronic conditions.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Measured patient spirometry.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Collected pertinent data and calculations to aid physician in interpreting results.
Medical Assistant
Village Medical
03.2022 - 10.2022
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Improved clinical workflow with introduction of electronic health records system. EMR Athena.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Measured patient pulse oximetry.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient spirometry.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Medical Assistant
Florida Center for Allergy and Asthma Care
11.2021 - 01.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Measured patient spirometry.
Medical Assistant
Aegis Medical Group, Jose L. Estrella MD
09.2021 - 11.2021
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Medical Assistant
Surgery Group
10.2020 - 09.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records. EMR: Meditech and Nextgen 5
Medical Doctor
Calixto Garcia Hospital of Havana
11.2010 - 06.2016
- Diagnosed and treated patients suffering from chronic conditions.
- Established strong relationships with patients and their families, fostering trust and commitment to the healthcare plan.
- Mentored junior physicians and medical students, fostering a supportive learning environment that promoted professional growth.
- Educated patients and families on benefits of healthy diet and adequate exercise.
- Maintained confidentiality of patient information according to federal guidelines and regulations.
- Collaborated with multidisciplinary teams to develop comprehensive care plans for complex patients.
- Reviewed patient allergies, problems, medications, and immunization statuses.
- Improved patient outcomes by implementing evidence-based treatment plans and thorough followups.
- Increased patient satisfaction through compassionate bedside manner and clear communication of diagnoses and treatment options.
- Implemented preventive health strategies for at-risk populations, reducing incidence of chronic diseases in the community.
- Conducted thorough physical examinations and diagnostic tests, leading to accurate diagnoses and timely medical interventions.
- Volunteered in underserved communities to provide essential healthcare services to those with limited access to medical resources, strengthening public health initiatives within these areas.
- Participated in continuing education opportunities keeping up-to-date with advancements within respective fields remaining competitive amongst peers.
- Identified opiate-free pain control methods to reduce usage of overprescribed narcotics.
- Evaluated new pharmaceuticals'' safety profiles by participating in clinical trials which contributed towards their eventual approval.
- Enhanced clinic efficiency by streamlining patient flow and optimizing appointment scheduling.
- Developed specialized protocols for managing challenging cases such as rare disorders or advanced stages of disease progression, resulting in more targeted interventions for affected patients.
- Enhanced patient outcomes with comprehensive diagnostic evaluations.
- Conducted pediatric care with focus on developmental monitoring and preventive health measures.
- Conducted thorough medical research for developing new treatment protocols, contributing to improved patient care standards.
- Implemented patient feedback mechanisms to identify areas for service improvement.
- Increased clinic efficiency with introduction of electronic health records.
- Improved operational efficiency by leading transition to paperless patient record system.
- Promoted health awareness through public speaking engagements and health fairs.
- Conducted medical examinations to diagnose illnesses and determine appropriate treatment plans.
- Reduced hospital readmission rates by establishing effective outpatient follow-up care procedures.
- Optimized patient recovery processes by developing and implementing post-operative care protocols.
- Led interdisciplinary team meetings to ensure cohesive patient care strategies, enhancing overall treatment effectiveness.
- Streamlined clinic operations, implementing efficient scheduling systems.
- Enhanced emergency response capabilities by developing and leading training programs for medical staff.
- Enhanced patient education on disease prevention and health maintenance, utilizing up-to-date medical literature.
- Developed community health programs, addressing local health needs and promoting wellness.
- Improved patient satisfaction by providing empathetic care and clear communication of treatment plans.
- Reduced medication errors with implementation of comprehensive review system.
- Trained medical staff on latest diagnostic procedures, ensuring high standards of care.
- Collaborated with local pharmacies to streamline prescription processes, improving patient access to medication.
- Improved treatment success rates with adoption of innovative surgical techniques.
- Monitored patients' conditions and progress to reevaluate treatment.
- Prescribed medications and therapies to improve patients' health and well-being.
- Treated acute and chronic conditions to reduce symptoms and improve health.
- Provided and managed direct patient care by conducting physical examinations, evaluations and assessments to determine diagnosis.
- Educated patients and families on health conditions to raise awareness.
- Monitored and recorded patient progress, prompting timely and appropriate interventions.
- Completed routine physical exams and diagnostic tests to provide accurate diagnosis.
- Collected, recorded and maintained patient medical history, reports and examination results.
- Advised patients and community members concerning diet, activity, hygiene and disease prevention.
- Participated in continuing education and professional development to enhance expertise and skills.
- Created treatment plans balancing medical expertise, patient goals and individual compliance levels.
- Delivered expert consultation and referrals for appropriate and effective treatment plans.
- Implemented individualized care plans to improve patient outcomes.
- Administered specialized treatment for multiple patients daily.
- Coordinated and integrated health care resources for community-based programs.
- Evaluated previously prescribed interventions for successes or failures and adjusted strategies.
- Conducted research and stayed current with medical advancements, contributing to growth of medical knowledge.
- Developed tools to improve disease surveillance with better screening and reporting options.
- Trained support staff in patient care strategies, intake requirements and requirements for assisting with different procedures.
Education
Associate of Science - Nursing
EDP University
Puerto Rico09-2024
CNA - Nursing
Hastings College
Hastings, NE10-2020
First Degree Specialist in Comprehensive General M - Medicine
University of Medical Sciences of Havana
La Havana, Cuba02-2014
M.D. - Family Medicine
University of Medical Sciences of Havana
La Havana, Cuba07-2010
High School Diploma -
IPVCE Vladimir Ilich Lenin
La Havana, Cuba07-2004
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- Electronic medical records
- Compassionate
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Professionalism and ethics
- Maintaining confidentiality
- Insurance verification
- Appointment setting
- Compassionate caregiver
- Medical records management
- Patient care coordination
- Patient flow management
- Sterilization techniques
- First aid
- Medical supply inventory
- Equipment sterilization
- Medical office administration
- Sterile technique
- Complex Problem-solving
- Fluent in [languages] English and Spanish
- Trustworthy companion
- Adaptable
- Patient relations
- Patient management
- Inventory and supply management
- OB/GYN procedures
- Simple dressings
- Prioritizing stat orders
- Inventory management
- Professional bedside manner
- Payment collection
- Medical terminology in [languages] English and Spanish
- Monitoring patient progress
- Diagnostic procedures
- Valid [state] driver's license
- Medical office management
- Emergency response preparedness
- Indirect patient care
- Healthcare software proficiency
- Laboratory maintenance
- Companionship and emotional support
- Conflict resolution
- Reliable transportation
- Medical equipment operation
- Family education
- Diagnostic testing assistance
- Electrocardiographic rhythm recognition
- Patient feeding
- Orthopedic splints
- Medical transcription
- Needs assessments
- Diagnostic equipment expertise
- Feeding assistance expert
- Patient oral care
- Therapeutic procedures
- Specimen labeling
- Chemical solution preparation
- Emergency room procedures
- Neurology assessments
- Chronic disease management
- Respiratory therapy functions
- pH testing
- Wound care specialist
- Conversant in [languages] English and Spanish
- Patient bathing
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Medical Assistant
Gastrointestinal Clinic Valley Wise Health Care
10.2024 - Current
Medical Assistant
Jewish Family and Children Services
01.2023 - 05.2024
Medical Assistant
Village Medical
03.2022 - 10.2022
Medical Assistant
Florida Center for Allergy and Asthma Care
11.2021 - 01.2022
Medical Assistant
Aegis Medical Group, Jose L. Estrella MD
09.2021 - 11.2021
Medical Assistant
Surgery Group
10.2020 - 09.2021
Medical Doctor
Calixto Garcia Hospital of Havana
11.2010 - 06.2016
Associate of Science - Nursing
EDP University
CNA - Nursing
Hastings College
First Degree Specialist in Comprehensive General M - Medicine
University of Medical Sciences of Havana
M.D. - Family Medicine
University of Medical Sciences of Havana
High School Diploma -
IPVCE Vladimir Ilich Lenin
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