Dedicated and efficient professional with a strong background in billing, office work, management, and secretarial tasks. Experienced in providing exceptional support and ensuring smooth operations within various organizational settings. Proficient in multitasking, problem-solving, and fostering positive work environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Billing Manager
Star Rehabilitation Service Center
Miami, Florida
02.2024 - Current
Conducted regular audits of billing activities to ensure compliance with company policies and regulatory standards.
Streamlined billing processes through the introduction of automated systems, reducing manual errors.
Responded to inquiries and room requests made online, by phone, and via email.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Maintained a clean and organized reception area to uphold company image.
Resolved customer inquiries and complaints requiring management-level escalation.
Assisted in recruiting, onboarding and training new employees.
Billing Coordinator
Atlantic Professional Center
Miami, FL
03.2023 - 09.2024
Submitted appeals on behalf of patients for denied claims.
Created and maintained accurate customer records in database system.
Input details into accounts and tracked payments.
Provided support for internal departments regarding billing inquiries.
Performed insurance verification, pre-certification and pre-authorization.
Processed invoice payments and recorded information in account database.
Billing Manager
Safe Fusion Behavior
Miami, FL
04.2022 - 05.2023
Developed invoicing systems and internal controls to boost billing efficiencies.
Managed billing calendar and scheduled claims for payments.
Prepared detailed financial statements related to billing for executive review and decision-making.
Developed and implemented billing procedures to ensure accurate data entry and timely payment collection.
Education
High School Diploma -
Juan Borrell
Mayabeque
01-2016
Skills
Interest calculations
Collections management
Personnel oversight
Accounts receivable management
Team direction
Training and mentoring
Claims processing
Project leadership
Insurance verification
Billing review
Invoice processing
HIPAA
Certification
Billing and Code Certification (Solidaridad sin Fronteras)