Yingwen Zhang
Pasadena,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience. Thrives under pressure and consistently earns high marks for work quality and speed. Proven ability to handle cash transactions accurately, manage bets and payouts efficiently, and foster a positive gaming environment.
Overview
9
9
years of professional experience
Work History
Table Games Dealer
MGM National Harbor
Oxon Hill, MD
11.2016 - Current
- Expertly dealt with a variety of table games, including blackjack, carnival games, roulette, and baccarat, while strictly following prescribed rules and procedures.
- Focused on creating a positive atmosphere through engaging with players and delivering exceptional customer service.
- Ensuring financial integrity by accurately managing cash and chip transactions for precise payouts.
Table Games Dealer
Bally's Atlantic City
Atlantic City, NJ
01.2016 - 10.2016
- Monitored patrons for signs of cheating, or disruptive behavior.
- Verified patron identification to confirm legal age for gambling activities.
- Communicated with supervisors and managers about suspicious, or unruly behavior from patrons.
Education
High School Diploma -
Guangdong Agriculture Industry Business Polytechni
Guangdong China07-2007
Skills
- Game rules knowledge
- Strong mathematical skills
- Stress tolerance
- Excellent customer service
- Continuous improvement
- Time management abilities
Languages
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
English
Full Professional
Timeline
Table Games Dealer
MGM National Harbor
11.2016 - Current
Table Games Dealer
Bally's Atlantic City
01.2016 - 10.2016
High School Diploma -
Guangdong Agriculture Industry Business Polytechni
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