Stephanie Okeke

Caesars Atlantic City

Atlantic City, NJ

08.2023 - Current

Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
Provided friendly customer service to guests at the casino table games area.
Verified patron identification to confirm legal age for gambling activities.
Collected losing bets and paid out winnings promptly and accurately.
Demonstrated proper shuffling techniques for each game dealt.
Ensured all gaming equipment was in working order before beginning a shift.
Assisted new players with understanding game rules and procedures.
Communicated effectively with other members of the table games staff team.
Adhered to established policies and procedures while dealing at tables.
Maintained a positive attitude and professional demeanor during shifts.
Answered questions from patrons regarding house rules or gaming regulations.
Responded quickly and appropriately to any disputes that arose between players.
Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
Performed functional game duties quickly by efficiently handling money and chips.
Maintained enjoyable environment by entertaining and engaging players at tables.
Communicated with supervisors and managers about suspicious or unruly behavior from patrons.