Yisel Rivera
HOUSTON,Texas
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Receptionist Administrator
Lutheran Social Services of V.I
Fredericksted, U.S. Virgin Islands
05.2016 - 12.2017
- Greeted visitors and customers warmly, offering refreshments as appropriate.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
- Maintained reception area cleanliness and tidiness.
- Managed the distribution of incoming mail, faxes, and packages.
- Provided support for executive staff members by scheduling appointments and organizing travel arrangements.
- Assisted with administrative tasks such as data entry into company databases.
- Created spreadsheets to track customer information such as contact details and preferences.
- Assisted with coordination of events including booking venues, catering services.
- Responded promptly to emails from customers and other departments within the organization.
Administrative Assistant
Hovensa Oil Refinery
Kingshill, U.S. Virgin Islands
01.2007 - 03.2008
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Inventoried and ordered supplies for office.
- Provided secretarial and office management support while building cooperative working relationships.
Data Entry Clerk
Workers Temporary Staffing
Fredericksted, U.S. Virgin Islands
10.2006 - 01.2007
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Ensured compliance with all relevant rules and regulations governing data entry activities.
- Maintained confidentiality of sensitive information entered into the system.
- Organized files according to established procedures for easy retrieval later on.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Reviewed existing information for accuracy and made necessary corrections.
Education
Bachelor of Science - Business Administration
Liberty University
Lynchburg, VASkills
- Guest Relations
- Scheduling appointments
- Call handling
- File Organization
- Payment Collection
- Maintenance tracking
- Data Entry
- Organizational Skills
Certification
Certificate of Participation and successful completion of Diabetes Empowerment educated program Deep TM
Certificate of Cyber Awareness Challenge
Certificate of Attendance for a Schizophrenia Disorder training
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Receptionist Administrator
Lutheran Social Services of V.I
05.2016 - 12.2017
Administrative Assistant
Hovensa Oil Refinery
01.2007 - 03.2008
Data Entry Clerk
Workers Temporary Staffing
10.2006 - 01.2007
Bachelor of Science - Business Administration
Liberty University
Similar Profiles
Kindra BaltzellKindra Baltzell
Child Welfare Specialist at Lutheran Social Services Of ILChild Welfare Specialist at Lutheran Social Services Of IL
Vanessa G. RodriguezVanessa G. Rodriguez
Director of Programs at Lutheran Social Services Southern CaliforniaDirector of Programs at Lutheran Social Services Southern California
Geoffrey S. Bell Jr.Geoffrey S. Bell Jr.
Project Coordinator at Lutheran Social Services of the National Capital Area (LSSNCA)Project Coordinator at Lutheran Social Services of the National Capital Area (LSSNCA)