Yi Wing Yan
Glen Oaks
Summary
Reliable Registration Coordinator with a proven track record in document management, payroll processing, and providing comprehensive administrative support within academic settings. Proficient in using PeopleSoft Student Information System and Microsoft Office Suite to enhance organizational efficiency. Brings a strong work ethic, excellent interpersonal skills, and the ability to adapt to new challenges.
Overview
9
9
years of professional experience
Work History
Registration Coordinator
Tufts University School of Dental Medicine
09.2019 - 07.2024
- Handled daily email communications with efficiency, promptly responding to inquiries and requests from both external and internal stakeholders
- Maintained and organized an electronic and physical filing system to ensure efficient document retrieval and record-keeping
- Coordinated information and data entry in the PeopleSoft Student Information System (SIS) to support internal and external reporting requirements within and outside the University
- Provided advanced administrative support and communications for the department
- Processed payroll for over40 student workers, ensuring accurate payments and timesheet verification
- Organized and maintained records/documentation for over300 dental school students
Academic Advising Assistant
Northeastern University, College of Engineering
07.2018 - 12.2018
- Delivered exceptional customer service to students and visitors, both in person at the front desk and over the phone
- Sourced and prepared comprehensive orientation materials for the New Student and Family Program
- Created visually engaging flyers and posters for campus activities using Microsoft Publisher to promote student involvement and event attendance
- Curated useful information from a range of sources to produce weekly newsletters for700 first-year students
- Arranged materials for over50 peer mentors for the appreciation lunch event
Language Resource Center Consultant
University of Vermont, Language Resource Centre
09.2016 - 12.2016
- Prepared and organized learning materials in advance of each class to ensure a smooth session flow and accessibility for participants
- Prepared learning materials for Spanish, Italian, and French classes
- Provided technical support and assistance for60 students using language-learning software
- Facilitated language learning sessions, fostering a supportive environment for students to enhance their linguistic skills and cultural understanding
International Orientation Leader
University of Vermont, Office of International Education
12.2015 - 01.2016
- Provided assistance and advice to300 incoming international students
- Assisted staff and uploaded International Student Visa information to the University's computer system
- Offered translation and assistance for incoming international students at the health center
- Led international student orientations, fostering cross-cultural understanding and facilitating smooth transitions for diverse groups of incoming students
Education
Master degree - Human Resource Management, Leadership Studies
Northeastern University
Boston, MA03.2024
Bachelor Degree - Communication Studies, Criminal Justice
Northeastern University
Boston, MA08.2019
Skills
- Payroll
- Job Advertising
- Event Coordinating
- Data Warehouse
- Excel
- Student Information System
- Word
- Outlook
- Power Point
- Deadline driven
- Record keeping
- Data entry proficiency
LANGUAGES
Native in Cantonese and Mandarin
Cantonese: Native/Bilingual
Mandarin: Native/Bilingual
Timeline
Registration Coordinator
Tufts University School of Dental Medicine
09.2019 - 07.2024
Academic Advising Assistant
Northeastern University, College of Engineering
07.2018 - 12.2018
Language Resource Center Consultant
University of Vermont, Language Resource Centre
09.2016 - 12.2016
International Orientation Leader
University of Vermont, Office of International Education
12.2015 - 01.2016
Bachelor Degree - Communication Studies, Criminal Justice
Northeastern University
Master degree - Human Resource Management, Leadership Studies
Northeastern University
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