YIXEL MEZA
Pilot Point,US
Summary
Efficient Medical Receptionist with relevant experience in managing patient appointments, handling patient inquiries, and maintaining electronic health records. Strengths include strong organizational abilities, exceptional communication skills, and familiarity with medical terminology. Proven record of streamlining office operations for optimal efficiency and improving patient satisfaction by providing high-quality customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Affinity Dermatology
Frisco, Texas
10.2022 - Current
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Processed referrals for specialist care when requested by physicians or patients.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Answered multi-line phone system and directed callers to requested personnel and departments.
Medical Receptionist /Prior Authorization Specialist
Vitality Vein Care
Prosper, US
11.2021 - 08.2022
- Scheduled new and existing patients' appointments.
- Checked medical insurance and gathered co-pays.
- Proper sterilization techniques
- HMO and commercial insurance
- Staff training
- Prepare patient for procedures and treatments
- Improved patient outcomes by educating them about procedures and other doctor's instructions.
- Used ECW to keep track of and confirm patient information such as insurance, demographics, and medical history.
- Oversaw the master calendar and scheduled appointments for 3 providers according to optimal patient loads and clinician availability
- Help prep the patient for procedures being done.
- Got referrals and made them for future patients.
- Obtained authorizations for outpatient procedures performed in the office.
- Verified patient insurance coverage, including eligibility, benefits and authorizations for medical services.
Sales Associate
T.J. Maxx
Prosper, US
11.2020 - 07.2021
- Processed credit card payments and accurately handled cash.
- Adapted to changing priorities and unexpected situations.
- Accomplished multiple tasks in a fast-paced environment.
- Worked independently but within a team environment.
- Provided excellent customer service
Education
Medical Assistant Diploma - Medical Assistant
Concorde Career College
Dallas, TXSkills
- Eligibility Determination
- Pre Certification Process
- CPT/ICD-CM Coding
- Patient Scheduling
- Quick Problem Solver
- Referral processing
- Office administration
- Staff training
Certification
- Nationally Registered Certified Medical Assistant (NRCMA)
- CPR certified through American Heart Association
Timeline
Medical Receptionist
Affinity Dermatology
10.2022 - Current
Medical Receptionist /Prior Authorization Specialist
Vitality Vein Care
11.2021 - 08.2022
Sales Associate
T.J. Maxx
11.2020 - 07.2021
Medical Assistant Diploma - Medical Assistant
Concorde Career College