Yoosung Kim
Gambrills,MD
Summary
A seasoned leader in IT infrastructure and operations, I have spearheaded transformative projects at the Bureau of Labor Statistics, enhancing cybersecurity and operational efficiency. My expertise in project management and staff development, coupled with a knack for strategic planning and innovation, has consistently driven organizational success.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Deputy Division Chief, GS-15
Bureau of Labor Statistics
Washington, D.C
05.2022 - Current
- Deputy Division Chief of Infrastructure and Operation including seven (7) branches; Network/Firewall branch, Windows/ESXi branch, RHEL and Linux branch, Central Application branch, Cloud operation branch, Workstation and End user support branch, and Procurement Technical documentation branch
- Managing, establishing, and providing guidance to multiple IT contracts which includes creation of Statement of Work (SOW), Performance Work Statement (PWS), and/or Acceptable Quality Level (AQL) matrix
- Experience managing, leading, and working in different parts of the IT Infrastructure Operation including workstation user support, Hardware engineering, Datacenter engineering, and Unix/Linux Administrator
- Supervising multiple IT LAN/WAN projects supporting 3500+ users across geographic locations and successfully coordinating, communicating, and implement
- Leading efforts on Information Technology (IT) assessment, budgeting, procurement, hardware life cycle, and asset management that satisfies IT compliance and requirement
- Highly security conscience and driving department-level cybersecurity initiatives such as Zero Trust, Continuous Diagnostics and Mitigation (CDM), and Binding Operational Directive (BOD) while consistently exceeding the requirement of Confidential Information Protection and Statistical Efficiency Act (CIPSEA)
- Infrastructure and Operation leader in creating and implementing Zero Trust security solutions
- Proven ability to lead cross-functional teams, set strategic goals, and implement effective security measures
- Expertise in utilizing and deploying Microsoft Defender, Forescout, CyberArk, Crowdstrike, Sailpoint, Tenable Security Center, Bigfix and many more
- Established Zero Trust Integrated Project Team (IPT) to identify the required capability based on Zero Trust five pillars including Data At Rest Encryption, Whitelisting of software, Endpoint Detection and Response (EDR), and Host-based Firewall
- Developed project plans, timelines, and budgets, and managed project resources to ensure successful project delivery
- Managing and providing guidance on IT assessment, budgeting, procurement activities, and hardware life cycle
- Advise and strategize to improve the effective Capital Planning and Investment Control (CPIC) including financial management, project management, and compliance
- Maintaining IT infrastructure and continue supporting multiple federally mandated directives including Continuous Diagnostics and Mitigation (CDM), Bonding Operation Directive (BOD), Zero Trust Architecture (ZTA), and Confidential Information Protection and Statistical Efficiency Act (CIPSEA)
- Experienced and engaged on establishment of Authority to Operation (ATO) and process through Independent Verification and Validation (IV&V)
Adjunct Professor (Evening Classes)
Bowie State University
Washington, D.C
08.2015 - Current
- Built course curriculum and standard on Linux Operating System for undergraduate and graduate students
- (400 and 500 courses)
- Continue teaching evening classes once classes per semester
- Created the student training environment using AWS Cloud EC2 with automation scripts and bash scripts
- Developed course syllabi, assignments, and assessments, and regularly updated course content to keep up with the latest industry trends and technologies
- Provided hands-on learning experiences for students, including lab exercises, assignments, and projects
- Provided academic advice and consultation to develop individualized learning plans
- Collaborated with other faculty members and industry professionals to develop and deliver joint programs and events
Supervisory IT specialist (Branch chief, GS-14)
Bureau of Labor Statistics
Washington, D.C
05.2016 - 05.2022
- Managing Central Computing Facility (CCF) branch supporting Sun Solaris, RedHat Enterprise Linux (RHEL) and HP computes including ProLiant servers, Blade C7000, and Synergy 12000
- Successfully modernize the latest technology to automate and manage the RHEL environment using Satellite and Ansible
- The initial RHEL environment started estimated 60 servers and it grew to over 220 servers
- Automated process and management engaged developers to implement the system faster and quickly replicate it as needed
- Governing and creating IT processes and procedures to meet the business requirement, and security posture, and create an efficient workflow shared by multiple IT branches
- Led multiple IT projects simultaneously to ensure BLS’s overarching mission and strategic plan is on track to meet requirements timely
- The project includes Bigfix implementation, M365, RHEL upgrades, Email Security Appliance (ESA IronPort), Advanced Malware Protection (AMP), Atomic Clock NTP, BitLocker, and Dell Deployment
- Engaged closely with the Hardware Life Cycle that links to annual assessment projection, distribution of the cost (Disaggregation), certification of hardware platform standardization, and surplus
- Engage with IT Contracting Officer’s Technical Representative (COTR) and collaborate on creating a Statement of work (SOW), Performance Requirements Summary (PRS), and Performance Work Statement (PWS)
- Participate in Rate Acceptable Quality Level (AQL) rating and follow up with contractors for improvement and change
- Following and contributing to the effort of the configuration management plan, Federal Information Security Management Act (FISMA) OIG audits, Risk management, quality control, and financial management
- Leading Continuous Diagnostics and Mitigation (CDM) including implementation of Bigfix, Passive Vulnerability Scanner, Splunk, Nessus Security Center, and review of RES One
- Implemented all Department of Homeland Security’s (DHS) Binding Operational Directive (BOD) requirements including DMARC, DKIM, and STARTTLS
- Continue supporting BOD as the requirement is updated
- Working with Census ensuring Census and IRS IT security requirement is met and audited each year
- Building overarching IT security framework to meet FISMA audit requirements and addressing POAM each year on Linux servers and Windows 10 workstations
- Adapting and supporting innovative tools such as Spunk infrastructure to create a more interactive, automated monitoring system enhancing security group
- Re-defined BLS Tier1 and 2 procedures during the COVID Pandemic that will continuously meet the BLS security requirement, continuity of operation, and the safety of the staff and users
- Managed two branches for 18 months, effectively supervised all federal staff, and successfully finish all FY21 goals and missions on both branches
- Restructured Enter on Duty (EOD) processes across divisional efforts along with contractors after the COVID-19 posture was placed
- The result of the restructured process was successfully integrated and continues meeting the EOD process to the current
IT Specialist (Federal employment, GS-13)
Bureau of Labor Statistics
Washington, D.C
10.2015 - 05.2016
- Migrated servers from Unix Solaris to RHEL with rollback, disaster recovery plan, and security compliance mandated by Government
- Created multiple scripts to automate processes and monitor system security
- Continuously updated with newly release security checklist and violation for RHEL and Solaris
- Diagnosed and resolved complex technical issues such as networking and email flow involving DNS Bind, Procmail, Postfix, and IronPort Appliances
- Maintained external disks on Solaris and RHEL with NFS, SCSI attached array, iSCSI, and FCoE
- Supported production software such as Oracle, WebLogic, SAS, Redmine, Subversion, and multiple versions of C compilers
- Created a new environment for statistical analysis software such as SAS and R (Rstudio, JAGS, BLAS) along with the development of VNC and utilities using X11
- Setup blade enclosure c7000 and c3000 with full configuration and use of Onboard Administrator, iLo, Virtual Connect, Flex-10D, Enclosure stacking, VLAN tagging, and 10gb SFP upgrade supporting RHEL, Windows server, and ESXi virtualization
- Implemented NetApp storage to Blade enclosure utilizing both iSCSI via FCOE
- Installed VMware ESXi environment with vMotion, heartbeat, and vCenter
- Design the system architecture for Virtual Desktop Infrastructure (VDI) project and prototype the design to the production
- Developed and implemented Satellite server for Red Hat implementation and provision
- Created written procedures, documents, and protocols for the Bureau and apply to the support team to follow as a status report for management
Systems Engineer
SMS (System Maintenance Services)
Beltsville, MD
03.2006 - 05.2011
- Supported and maintained multiple data centers owned by the federal government or private corporations located across DMV area
- Analyzed and reported the root cause to senior engineer with a root cause prevention plan
- Serviced multiple vendor hardware including Sun Servers (Enterprise line, Sun Fire, T-series, M-series), HP Servers (ProLiant, Blade C-class, and Integrity HPUX servers), IBM Servers (X-series and P-series), and legacy DEC VAX system
- Maintained enterprise IBM TotalStorage Tape library 35xx and virtual library EMC Clariion
- Rich experiences on data center move with Booz Allen Hamilton (BAH) auditing the data center, capturing configuration, and participating on the move
- Supported multiple scheduled/unscheduled data center outage for restore and recovery
- Served as overnight on-call stand-by engineer for urgent production matters and collaborated with staffs in different time zone; England, India, and Japan
- Audited data centers in the DMV region; documenting the system configuration, setting, cabling, and rack elevation
- Maintained multiple government sites including NASA, the Executive office of the President, and the Smithsonian
- Worked on several government projects as a sub-contractor led by large IT companies including Booz Allen Hamilton, Northrop Grumman, Lockheed Martin, AT&T, and Intelsat
Education
Master’s degree - Management Information System
Johns Hopkins University
Baltimore, MD05.2013
Bachelor of Science - Computer Engineering
Drexel University
Philadelphia, PA06.2005
Skills
- Staff development
- Innovation management
- Program implementation
- Budget oversight
- New market research
- Economic development
- Negotiation
- Business administration
- Consulting
- Task delegation
- Regulatory compliance
- Risk analysis
- Contract management
- Business planning
- Strategic planning
- Financial management
- Budgeting expertise
- Project management
- Staff coordination
- Business development
- Stakeholder engagement
- Strategic projects
- Team operations
- Operations management
- Data analysis
- Recruitment and hiring
References
Available upon request
Certification
- ECornell University Leadership Development
- FAC-COR Certification trainings (FPM 332)
- FAC-COR Certification Training (FPM331)
- Architecting on AWS (AWS-ARCH) Training
- ITIL Foundations V3 Certification
- AWS Cloud Foundation
- HPe Synergy Administration
- IBM Bigfix Platform Foundation AND IBM Bigfix Content Development (IS730G)
- Programming Concepts Using SAS Software
- Red Hat Enterprise Linux System Administration (RHCSA) AND Red Hat Security (RH415)
- Microsoft Certified Technology Specialist on MS SQL and Windows
- SUN Server Hardware Maintenance
- Vax/Alpha Workgroup to Mid-Range Server Maintenance
- IBM pSeries Hardware and Storage/Library Maintenance
Awards
- Secretary’s Exceptional Achievement Award 2021
- Commissioner’s Outstanding Management Award 2021
- Commissioner’s Award 2017
- Department of Labor Eminent Achievement Award 2015
Languages
- English, Full Professional Proficiency
- Korean, Full Professional Proficiency
Timeline
Deputy Division Chief, GS-15
Bureau of Labor Statistics
05.2022 - Current
Supervisory IT specialist (Branch chief, GS-14)
Bureau of Labor Statistics
05.2016 - 05.2022
IT Specialist (Federal employment, GS-13)
Bureau of Labor Statistics
10.2015 - 05.2016
Adjunct Professor (Evening Classes)
Bowie State University
08.2015 - Current
Systems Engineer
SMS (System Maintenance Services)
03.2006 - 05.2011
Master’s degree - Management Information System
Johns Hopkins University
Bachelor of Science - Computer Engineering
Drexel University
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