Ykeisha Harrison
Natalbany,LA
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
18
18
years of professional experience
Work History
Teacher
Women & Children Adventures Academy /University
03.2021 - Current
- Planned and implemented integrated lessons to meet national standards.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Graded and evaluated student assignments, papers and course work.
CNA
Jefferson Healthcare
09.2023 - 03.2024
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
Certified Nursing Assistant
The Waters Of Smyrna
03.2022 - 02.2023
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
CNA (PRN ONLY)
AMG/Sage Hospital
06.2021 - 02.2023
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Certified Nursing Assistant
Golden Age And Chateau Center
02.2016 - 03.2022
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Housekeeping/ Part Time
Self-employed
03.2017 - 05.2020
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen
- Documented and reported all necessary facility and building repairs observed.
- Verified cleanliness and organization of storage areas and carts.
Patient Care Technician /Certified Nursing Assistant
Ochsner Medical Center Hospital
01.2017 - 08.2019
- Communicated and documented pertinent observations and information to maintain complete and accurate record of care given to patient.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure and blood sugar
Certified Nursing Assistant
Christwood Retirement Community
08.2019 - 07.2020
- Checked patient vitals such as temperature, blood pressure to stay on top of symptoms and keep the Nurse's informed of changes.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Certified Nursing Assistant
Harvest Manor Nursing Home
05.2017 - 02.2019
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Patient Care Technician
Ochsner Medical Center
11.2018 - 01.2019
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Substitute Teacher
Tangipahoa Parish School Board (Amite Office)
04.2016 - 07.2018
- Took notes and prepared reports on school day activities to provide to primary teacher.
- Collaborated with teaching staff to implement coordinated educational strategies and student support networks.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
Patient Care Technician/Certified Nursing Assistant
Lakeview Hospital
06.2015 - 03.2017
- Recognized patient and family reactions to hospitalization, illness, procedures and staff and initiated supportive measures.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, muscular dystrophy and much more etc.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Certifield Nursing Assistant
Northshore Specialty Hospital
04.2012 - 03.2015
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Certified Nursing Assistant
Southeast La. Home Health
06.2010 - 04.2012
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Mental Health Technician
Greenbiar Mental Health Technician
02.2009 - 03.2012
- Supported families in understanding their loved one''s mental health condition and provided resources f
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
Certified Nursing Assistant
Belle Masion Nursing Home
06.2006 - 08.2009
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Deli (Cashier as Needed)
Walmart
06.2006 - 03.2008
- Demonstrated proficiency in using relevant equipment such as slicers, scales, and wrapping machines for efficient order fulfillment.
- Maintained accurate cash register transactions, minimizing discrepancies and ensuring financial integrity.
- Contributed to a positive work environment by effectively communicating with colleagues and supervisors.
- Checked product quality for freshness before serving.
Education
Business And Healthcare Administration
Southern New Hampshire University
Hooksett, NHCPR/ Frist Aid Etc.
NorthShore Career College
Hammond2006
High School Diploma -
St. Amant Academy
Hammond, LA05.2005
Skills
- Customer service excellence
- Patience and Empathy
- Work Ethic and Integrity
- Cash Handling
Timeline
CNA
Jefferson Healthcare
09.2023 - 03.2024
Certified Nursing Assistant
The Waters Of Smyrna
03.2022 - 02.2023
CNA (PRN ONLY)
AMG/Sage Hospital
06.2021 - 02.2023
Teacher
Women & Children Adventures Academy /University
03.2021 - Current
Certified Nursing Assistant
Christwood Retirement Community
08.2019 - 07.2020
Patient Care Technician
Ochsner Medical Center
11.2018 - 01.2019
Certified Nursing Assistant
Harvest Manor Nursing Home
05.2017 - 02.2019
Housekeeping/ Part Time
Self-employed
03.2017 - 05.2020
Patient Care Technician /Certified Nursing Assistant
Ochsner Medical Center Hospital
01.2017 - 08.2019
Substitute Teacher
Tangipahoa Parish School Board (Amite Office)
04.2016 - 07.2018
Certified Nursing Assistant
Golden Age And Chateau Center
02.2016 - 03.2022
Patient Care Technician/Certified Nursing Assistant
Lakeview Hospital
06.2015 - 03.2017
Certifield Nursing Assistant
Northshore Specialty Hospital
04.2012 - 03.2015
Certified Nursing Assistant
Southeast La. Home Health
06.2010 - 04.2012
Mental Health Technician
Greenbiar Mental Health Technician
02.2009 - 03.2012
Certified Nursing Assistant
Belle Masion Nursing Home
06.2006 - 08.2009
Deli (Cashier as Needed)
Walmart
06.2006 - 03.2008
Business And Healthcare Administration
Southern New Hampshire University
CPR/ Frist Aid Etc.
NorthShore Career College
High School Diploma -
St. Amant Academy
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