Ylianna Gutierrez

Delivered high end, personalized table service to guests in a fine dining restaurant on board a cruise ship.

Developed thorough knowledge of food menus, wine selections, cocktails, and daily specials to make informed recommendations.

Set, maintained, and reset dining rooms to luxury hospitality standards.

Adapted to extended work schedules, consistently working seven days per week during a seven month period while maintaining high performance and professionalism.

Occasionally stepped in as a dining assistant for executive chef. Prepared soups, salads, desserts, and other menu items for service, worked closely with kitchen and dining staff to provide efficient, high quality meal service in a fast paced environment.

• Operated commercial baking equipment, maintaining safety and efficiency standards.
• Produced consistently high quality baked goods for customers.
• Collaborated with team members to complete tasks and maintain smooth running of bakery.
• Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
• Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
• Ensure exceptional presentation of pastries is upheld to stores standards.
• Executed precise peperation of doughs, fillings, glazesand decorative elements to ensure Consistency and excellence.

• Assisted customers in selecting appropriate paint products for various projects.
• Demonstrated product features and benefits to enhance customer purchasing decisions.
• Maintained organized inventory of paint supplies and accessories for efficient sales support.
• Provided expert advice on color matching and application techniques to ensure customer satisfaction.

• Greeted and Assisted customers with product inquiries, ensuring a positive shopping experience.
• Supported inventory management by restocking shelves and organizing merchandise displays.
• Collaborated with team members to maintain cleanliness and organization in store environment.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Conducted comprehensive door audits.
• Prepared and packaged bakery items with a focus on quality in accordance with Costco's standards
• Pushed and gathered shopping carts to ensure smooth store operations were upheld.

Trained and mentored staf, by supporting the teams needs and ensuring consistent quality

performance was being upheld.

Supervised and delegated daily tasks to the team.

Handled transactions on POS system.

Bussed tables and ran out orders to guests.

Prepared hot and cold drinks following recipes, often involving latte art and specific techniques

for espresso, cofee, and teas.

Prepared and decorated pastries, desserts, and baked goods with attention to quality and

presentation.

Delivered fast and friendly service while managing high volume order