Haley Welker
Roseville
Summary
Diligent server with a solid 5 years of experience in providing exceptional customer service in high-paced casual and fine dining environments. Effective in multitasking, managing multiple tables, assisting other servers and collaborating with kitchen staff to ensure smooth operations and satisfied guests. Demonstrates strong attention to detail, ensuring seamless dining experiences, opening and closing procedures, and training of new coworkers.
Overview
5
5
years of professional experience
Work History
Fine Dining Server
The Whitney
Detroit
02.2026 - Current
- Provided exceptional customer service to enhance fine dining experience.
- Trained in wine and liquor service in order to provide full and positive experiences to guests.
- Coordinated with kitchen staff to accommodate guests' dietary restrictions and allergies, ensuring guest satisfaction.
- Ensured cleanliness and organization of dining areas, enhancing overall guest experience.
- Set up dining areas for special events, ensuring an elegant presentation for guests.
- Supported team during peak periods by assisting fellow servers, contributing to efficient service.
- Participated in team meetings to discuss menu updates and service improvements.
Real Estate Agent
Keller Williams
07.2025 - Current
- Negotiated purchase agreements, ensuring favorable terms for clients while maintaining compliance with real estate regulations.
- Negotiated and facilitated real estate transactions with clients, ensuring clarity and understanding throughout the process.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Facilitated property showings and conducted client consultations to identify and align with client needs and preferences.
- Conducted market analysis to provide clients with accurate pricing strategies based on current trends and property values.
- Coordinated open house events and promotional activities to attract potential buyers and enhance property visibility.
- Developed marketing strategies utilizing digital platforms to enhance property visibility and attract buyers.
- Advertised client properties through websites, social media, and real estate guides.
- Cultivated client relationships to drive repeat business and generate referrals.
- Maintained detailed records of transactions, facilitating seamless communication between buyers, sellers, and stakeholders.
Server
Longhorn Steakhouse
04.2023 - Current
- Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
- Managed multiple tables to ensure timely order delivery and enhance guest satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained cleanliness and organization of dining area to enhance guest experiences.
- Upsold daily specials and promotions to increase overall sales revenue.
- Resolved guest complaints swiftly to maintain high levels of customer satisfaction and loyalty.
- Collaborated with kitchen staff to effectively communicate special requests and dietary restrictions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Processed payments accurately while ensuring compliance with cash handling procedures.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area and service alley were prepared for seamless service transitions in a timely manner.
- Assisted in training new servers on menu items, service protocols, and point-of-sale systems.
Server
Sajo's
02.2022 - 05.2023
- Served food and beverages promptly, ensuring customer satisfaction through attentive service.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Performed opening and closing duties, ensuring the dining area and service alley was prepared for seamless service transitions in a timely manner.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and orderly dining area, contributing to positive guest experiences.
- Bussed and reset tables efficiently, supporting smooth restaurant operations.
Server
Charlie's Family Diner
10.2021 - 02.2022
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Executed opening and closing duties to ensure dining area was ready for seamless service transitions.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
- Maintained clean, organized dining areas to uphold hygiene standards and enhance guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted colleagues during peak hours to promote teamwork and improve service efficiency.
Education
High School Diploma -
Arts Academy In The Woods
FraserSkills
- Menu knowledge
- Exceptional customer service
- Cash handling
- High volume dining
- Guest engagement
- Efficient multitasking
- Attention to detail
- Strong organizational skills
- Excellent teamwork
- Client-oriented
- Negotiation skills
- Highly professional
- Strong work ethic
- Memory retention
- Professional appearance
Timeline
Fine Dining Server
The Whitney
02.2026 - Current
Real Estate Agent
Keller Williams
07.2025 - Current
Server
Longhorn Steakhouse
04.2023 - Current
Server
Sajo's
02.2022 - 05.2023
Server
Charlie's Family Diner
10.2021 - 02.2022
High School Diploma -
Arts Academy In The Woods