Ylianna Soriano
The Bronx,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Legal Assistant
Langsam Property Services Corporation
The Bronx, NY
10.2023 - Current
- Handle a high volume of inbound and outbound calls and emails involving attorneys, tenants, property owners and program directors.
- Meet with tenants to discuss legal case details and address outstanding rental balances.
- Assist with preparation, review, and filing of legal documents related to evictions, lease violations, and compliance issues.
- Maintain accurate and confidential tenant and case records in accordance with company policies.
Cashier
Keyfood
Bronx, NY
10.2020 - 09.2023
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Managed cash register operations, ensuring accurate drawer balances.
- Trained new team members in cash register operation, stock procedures and customer services.
College Assistant
CUNY Lehman College
Bronx, NY
09.2019 - 08.2020
- Supported Budget office by handling telephone calls, emails, and basic letter responses on behalf of faculty.
- Maintained and updated filing, inventory, and database systems, manually or using computer.
- Delivered messages and ran errands.
Camp Counselor
CUNY Lehman College
Bronx, NY
07.2014 - 07.2016
- Supervised daily camper activities, ensuring safety and engagement in diverse recreational programs.
- Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Provided positive and authoritative approach to guiding behavior by using age-appropriate limits and choices.
Education
Bachelor of Arts - Political Science
Lehman College of The City University of New York
Bronx, NY05.2023
Skills
- Customer Service
- Problem Solving
- Honest and Dependable
- Work Task Prioritization
- Cooperative Attitude
- Detail-Oriented
Languages
Spanish: Professional
English: Native/ Bilingual
Timeline
Legal Assistant
Langsam Property Services Corporation
10.2023 - Current
Cashier
Keyfood
10.2020 - 09.2023
College Assistant
CUNY Lehman College
09.2019 - 08.2020
Camp Counselor
CUNY Lehman College
07.2014 - 07.2016
Bachelor of Arts - Political Science
Lehman College of The City University of New York