Ylianna Soriano
The Bronx,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Legal Assistant
Langsam Property Services Corporation
10.2023 - Current
- Handle a high volume of inbound and outbound calls and emails involving attorneys, tenants, property owners and program directors.
- Meet with tenants to discuss legal case details and address outstanding rental balances.
- Assist with preparation, review, and filing of legal documents related to evictions, lease violations, and compliance issues.
- Maintain accurate and confidential tenant and case records in accordance with company policies.
Cashier
Keyfood
10.2020 - 09.2023
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Managed cash register operations, ensuring accurate drawer balances.
- Trained new team members in cash register operation, stock procedures and customer services.
College Assistant
CUNY Lehman College
09.2019 - 08.2020
- Supported Budget office by handling telephone calls, emails, and basic letter responses on behalf of faculty.
- Maintained and updated filing, inventory, and database systems, manually or using computer.
- Delivered messages and ran errands.
Camp Counselor
CUNY Lehman College
07.2014 - 07.2016
- Supervised daily camper activities, ensuring safety and engagement in diverse recreational programs.
- Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Provided positive and authoritative approach to guiding behavior by using age-appropriate limits and choices.
Education
Bachelor of Arts - Political Science
Lehman College of The City University of New York
Bronx, NY05.2023
Skills
- Customer Service
- Problem Solving
- Honest and Dependable
- Work Task Prioritization
- Cooperative Attitude
- Detail-Oriented
Languages
Spanish: Professional
English: Native/ Bilingual
Timeline
Legal Assistant
Langsam Property Services Corporation
10.2023 - Current
Cashier
Keyfood
10.2020 - 09.2023
College Assistant
CUNY Lehman College
09.2019 - 08.2020
Camp Counselor
CUNY Lehman College
07.2014 - 07.2016
Bachelor of Arts - Political Science
Lehman College of The City University of New York