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Cyber Security Analyst - Medical Devices

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Entry-Level Cybersecurity Analyst with over 1 year of experience in IT security and 10+ years in customer service across finance, healthcare, and education sectors. Proficient in SIEM monitoring, endpoint detection, incident triage, and ensuring regulatory compliance. Capable of analyzing alerts, mitigating threats, and supporting vulnerability management initiatives. Currently pursuing a Bachelor of Computer Science and CompTIA Security+ certification, with skills in scripting tools and alignment with cybersecurity frameworks such as NIST and OWASP.

"Results-driven professional with a strong educational background and 2 years of experience in the field of cyber security. Hold an MSc in IT Security from NTU University (UK), complemented by a Postgraduate Diploma in Cyber Security (SL). Also possess a BSc in Computer Security from the University of Plymouth (UK). Demonstrated expertise in implementing robust security measures, conducting vulnerability assessments, and managing security incidents. Proven ability to analyze complex threats, devises strategic solutions, and ensures compliance with industry regulations. Seeking challenging opportunities to leverage my knowledge, skills, and practical experience to contribute effectively to the protection of critical information assets.

Detail-oriented Service Desk Analyst with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical, complex issues with ease and patience. Delivers Tier 2 and 3 support knowledge.

Dedicated IT professional with over 10 years of experience providing Tier 2–3 support, system administration, and end-user assistance across Windows, Microsoft 365, and cloud environments. Strong background in troubleshooting hardware, networking, and application issues while maintaining excellent customer service and documentation standards. Experienced in implementing secure, reliable systems and automation workflows that enhance productivity and uptime. Passionate about user support, technology training, and process improvement.

Experienced with website management, content optimization, and technical troubleshooting. Utilizes analytic tools to improve site functionality and user engagement. Strong understanding of website security protocols and best practices.

Yneice Nelson

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Security Analyst

Helpdesk Support Engineer

Educational Lab Assistant/Help Desk Technician

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Associate of Applied Science - Cybersecurity

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Security Analyst

Helpdesk Support Engineer

Educational Lab Assistant/Help Desk Technician

Associate of Applied Science - Cybersecurity

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