Hi, I’m
Yngrid Geronimo
Orlando ,FL
Summary
Reliable Medical Support professional with Number years of experience in Type environment. Expertly assist with office operations and physician support by gathering patient information, Task and Task. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
9
years of professional experience
1
Certification
Work History
AdventHealth
Medical Assistant
05.2023 - Current
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Ally Health Care
Medical Assistant
05.2022 - 04.2023
Job overview
- Interview patients and record their medical history.
- Measure patients' vital signs, such as their blood pressure and weight.
- Help physicians with patient examinations.
- Give patients injections or medications as directed by physicians and as permitted by state law.
- Schedule patient appointments.
Florida Medical Clinic Internal Medicine
Medical Assistant
03.2021 - 04.2022
Job overview
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Optum Care
Medical Receptionist/ Medical Assistant
03.2018 - 03.2022
Job overview
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Florida Medical Clinic
Medical Phone Receptionist
03.2015 - 02.2018
Job overview
- Enhanced customer satisfaction by promptly answering calls and addressing inquiries.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Managed high call volumes with ease, maintaining composure and professionalism under pressure.
- Maintained a professional tone, ensuring positive caller experiences and fostering company reputation.
- Provided exceptional service to clients, building rapport through active listening skills and empathetic responses to their needs.
- Enhanced overall office workflow by proactively identifying potential bottlenecks in the call routing process and implementing solutions to alleviate them.
- Handled confidential information discreetly when taking messages from clients or relaying sensitive information between staff members.
- Contributed to team goals by consistently meeting or exceeding call handling quotas.
- Organized phone system updates, ensuring optimal performance for seamless call management.
- Streamlined office communication by efficiently routing calls to appropriate departments.
Education
Sistema Universitario Ana G. MéndezTampa, Florida
Certification In Clinical Medical Assistance
03.2022
El RedentorOrlando, FL
High School Diploma
01.2021
Skills
- Spanish- Business level speaking or writing
- Customer Service
- Medical terminology knowledge
- EMR / EHR
- Data Entry
- Phlebotomy
- Procedure Assistance
- Electronic Health Records
- CPR
- Immunization Administration
- Insurance Verification
- Appointment Setting
- Medical Records Management
- Patient Care Coordination
- Medical supply inventory
- Fluent in Languages
- Medical terminology in Languages
Certification
- BLS
- MEDICAL ASSISTANT
Languages
Spanish
Full Professional
Timeline
Medical Assistant
AdventHealth
05.2023 - Current
Medical Assistant
Ally Health Care
05.2022 - 04.2023
Medical Assistant
Florida Medical Clinic Internal Medicine
03.2021 - 04.2022
Medical Receptionist/ Medical Assistant
Optum Care
03.2018 - 03.2022
Medical Phone Receptionist
Florida Medical Clinic
03.2015 - 02.2018
Sistema Universitario Ana G. Méndez
Certification In Clinical Medical Assistance
El Redentor
High School Diploma
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