Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Yoana English

Corpus Christi,Texas

Summary

Dedicated college student seeking full-time employment to apply knowledge and skills in pursuit of a successful career. Hands-on experience includes clinical hours in hospitals, hospice work, and extensive customer service experience. Recognized for leadership, enthusiasm, and a strong team work ethic.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Delivery Driver

Amazon
08.2024 - Current
  • Loaded and unloaded packages and mail on and from vehicle
  • Deliver amazon prime packages to different routes around the city
  • Verified contents of inventory loads against device communicate customers complaints, request and feedback to company management practice safe.

Front Desk Receptionist

Wyndham Hotel & Resorts - Virginia Beach
Corpus Christi, TX
05.2023 - 08.2023
  • Assisted with scheduling appointments for clients and visitors.
  • Greeted customers warmly and made them feel welcome.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

Front Desk Associate

Wyndham Hotels & Resorts
05.2023 - 08.2023
  • Assisted with various administrative tasks, including data entry, document scanning, and sorting mail
  • Kept the front desk area clean and organized, ensuring it represented a professional image of the company
  • Manage appointments, meetings, and conference room bookings, ensuring efficient use of office resources.

Customer Service Representative

Quick Quack
Corpus Christi, TX
06.2022 - 10.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Properly qualified vehicles and communicated how the wash process work.

Nurse Assistant

Caregiver Sunshine Lodge Assisted Living
05.2021 - 08.2021
  • Administered daily medication to patients' facility while under supervision of a nurse
  • Coordinated with different nurses to assist them with patient care and medications
  • Ensured equipment was inspected and cleaned.

Front Desk Receptionist

Dave and Busters
Corpus Christi, TX
08.2019 - 01.2020
  • Greeted customers warmly and made them feel welcome.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Delivered an unparalleled guest experience through the best combination of food, drinks, and games in an ideal environment for celebrating all-out fun.
  • Prepared for the shift by ensuring the area is stocked with supplies: menus, silverware, Power cards, gift cards, etc.

Education

Pre-Medical Major -

Del Mar College
Corpus Christi, Tx
06.2024

Non-Destructive Testing Cert -

Ocean Corporation
Houston, Tx
09.2022

Emergency Medical Technician -

Del Mar College
Corpus Christi, Tx
12.2021

High School Diploma -

Mary Carroll High School
Corpus Christi, Tx
05.2019

Skills

  • VITAL SIGNS DOCUMENTATION
  • PATIENT ASSESSMENT AND MONITORING
  • PALLIATIVE CARE EVALUATION
  • HANDS-ON CLINICAL TRAINING
  • HOUSEKEEPING
  • COMPUTER SKILLS
  • CUSTOMER SERVICE

Certification

  • CPR CERTIFICATE
  • NDT CERTIFICATE

Languages

Spanish
Limited

References

References available upon request.

Timeline

Delivery Driver

Amazon
08.2024 - Current

Front Desk Receptionist

Wyndham Hotel & Resorts - Virginia Beach
05.2023 - 08.2023

Front Desk Associate

Wyndham Hotels & Resorts
05.2023 - 08.2023

Customer Service Representative

Quick Quack
06.2022 - 10.2022

Nurse Assistant

Caregiver Sunshine Lodge Assisted Living
05.2021 - 08.2021

Front Desk Receptionist

Dave and Busters
08.2019 - 01.2020

Pre-Medical Major -

Del Mar College

Non-Destructive Testing Cert -

Ocean Corporation

Emergency Medical Technician -

Del Mar College

High School Diploma -

Mary Carroll High School
Yoana English